Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Integrity, Vulnerability Assessments, Law, Regulation, and Compliance, Big Data, Cryptography

Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

Skills you'll gain: Project Closure, Quality Management, Continuous Improvement Process, Project Risk Management, Cost Management, Backlogs, Quality Improvement, Project Planning, Risk Management, Milestones (Project Management), Communication Planning, Sprint Retrospectives, Agile Project Management, Scope Management, Stakeholder Management, Project Management Life Cycle, Project Documentation, Project Management, Agile Methodology, Change Management

Skills you'll gain: Program Management, Earned Value Management, Project Closure, Risk Analysis, Risk Management, Procurement, Project Management Institute (PMI) Methodology, Strategic Communication, Project Controls, Change Requests, Quality Control, Contract Management, Financial Management, Communication Strategies, Quality Management, Scheduling, Resource Management, Cost Estimation

Skills you'll gain: Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics

Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Financial Forecasting, Capital Markets

Skills you'll gain: Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Server Side, Application Security, Artificial Intelligence and Machine Learning (AI/ML), Vulnerability Scanning, Responsible AI, Data Security, Cyber Attacks, Security Awareness, Generative AI, Large Language Modeling, Personally Identifiable Information, Business Logic

Skills you'll gain: Management Consulting, Business Consulting, Interviewing Skills, Estimation, Case Studies, Business Planning, Business Management, Business Strategy, Analysis, Complex Problem Solving

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis

Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Planning, Materials Management, Sustainable Business, Inventory Management System, Strategic Decision-Making, Demand Planning, Supplier Relationship Management, Customer Demand Planning, Strategic Partnership, Business Strategy, Governance, Business Technologies, Forecasting, Sustainability Standards, Risk Mitigation, Internet Of Things