Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Health Policy, Health Equity, Health Systems, Health Care, Public Health, Prioritization, Healthcare Ethics, Policy Analysis, Resource Allocation, Governance, Cost Benefit Analysis, Pharmaceuticals, Health Technology, Price Negotiation, Decision Making, Market Dynamics

Skills you'll gain: Project Finance, Proposal Development, Sustainable Development, Environmental Social And Corporate Governance (ESG), Needs Assessment, Financial Analysis, Investment Management, Fundraising, Business Planning, Budgeting, Business Development, Presentations, Due Diligence

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Health Informatics, Strategic Communication, Health Technology, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategy, Health Care Administration, Emerging Technologies, User Centered Design

Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance

Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, System Design and Implementation, Customer Service

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Process Mapping, Business Operations, Operations Management, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Customer Service, Customer experience improvement, Business Development, Growth Strategies, Business Technologies, Business Strategy, Competitive Intelligence, Technology Solutions

Skills you'll gain: Large Language Modeling, LLM Application, Trend Analysis, Real Time Data, Analytics, OpenAI, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), MarTech, Artificial Neural Networks, Content Marketing, Customer experience improvement