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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Technical Diagnostics and Troubleshooting Techniques

      Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      117 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tech Support Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      129 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      G

      Google

      파이썬 단기집중과정

      Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Troubleshooting: AWS CloudFormation Stacks

      Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Linux Troubleshooting Course with Real Life Examples

      Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Unix, Ubuntu, Operating System Administration, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Apple Certified Support Professional 10.14

      Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Essential Aspects of Software, Hardware, and Data Backup

      Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Data Storage, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA IT Fundamentals+ (FC0-U61)

      Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Hardware and Operating System Foundations I

      Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, System Configuration, Systems Administration, IT Automation, OS Process Management, Information Technology Operations, Network Administration, Graphical Tools

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fortinet, Inc.

      Network Security Support Engineer

      Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 3 Months

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    1…678…259

    In summary, here are 10 of our most popular technical support courses

    • Technical Diagnostics and Troubleshooting Techniques: Microsoft
    • Tech Support Career Guide and Interview Preparation: IBM
    • Information​ ​Systems: University of Minnesota
    • 파이썬 단기집중과정: Google
    • Troubleshooting: AWS CloudFormation Stacks: Amazon Web Services
    • Core 2: OS, Software, Security and Operational Procedures: IBM
    • Linux Troubleshooting Course with Real Life Examples: Packt
    • Apple Certified Support Professional 10.14: Packt
    • Essential Aspects of Software, Hardware, and Data Backup: Microsoft
    • CompTIA IT Fundamentals+ (FC0-U61): Packt

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