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    Results for "customer support"

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      178 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Español

      Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      The Critical Role of IT Support Staff in Healthcare

      Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      738 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      CompTIA Practice

      Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks

      3.4
      Rating, 3.4 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tech Support Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      129 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support Career Introduction

      Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer support

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    In summary, here are 10 of our most popular customer support courses

    • Technical Support (IT) Case Studies and Capstone: IBM
    • Google Cloud Customer Care Fundamentals - Español: Google Cloud
    • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
    • CompTIA Practice: LearnQuest
    • Tech Support Career Guide and Interview Preparation: IBM
    • Dell Technologies Networking & Security Technical Support: Dell
    • Core 2: OS, Software, Security and Operational Procedures: IBM
    • GenAI for Customer Insights: Coursera Instructor Network
    • GenAI for Customer Communication: Coursera Instructor Network
    • Dell Technologies Technical Support Career Introduction: Dell

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