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    Results for "call center experience"

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Security Operations Center (SOC)

      Skills you'll gain: Threat Modeling, Threat Detection, Cyber Operations, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Event Monitoring, Network Monitoring, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      305 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Course 1: Introduction to Digital Experience and Ecommerce

      Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      EDUCBA

      Data Center Security Management with Microsoft System Center

      Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Security Testing, Disaster Recovery, IT Automation, Virtual Machines, Configuration Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Building High Quality User Experience Using Material UI

      Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript

      1.7
      Rating, 1.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

      Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      E

      EC-Council

      In the Trenches: Security Operations Center

      Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Vulnerability Management, Event Monitoring, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Cyber Attacks, Security Controls, Security Information and Event Management (SIEM), Vulnerability Assessments, Threat Management, Exploitation techniques, Network Monitoring, Anomaly Detection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Designing for User Experience

      Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Thinking, User Centered Design, Design Strategies, Prototyping, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      GoHighLevel for Beginners: Voice AI Automated Appointments

      Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing

      Beginner · Guided Project · Less Than 2 Hours

    1…678…397

    In summary, here are 10 of our most popular call center experience courses

    • Conversational Selling Playbook for SDRs: Salesforce
    • Security Operations Center (SOC): Cisco Learning and Certifications
    • Course 1: Introduction to Digital Experience and Ecommerce: Adobe
    • Data Center Security Management with Microsoft System Center: EDUCBA
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Create a services customer satisfaction process: Coursera Project Network
    • Building High Quality User Experience Using Material UI: NIIT
    • AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera Project Network
    • In the Trenches: Security Operations Center : EC-Council
    • Designing for User Experience: Microsoft

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