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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yunus Social Business Fund Bengaluru

      Value and Individual Decision Making

      Skills you'll gain: Finance, Financial Modeling, Financial Acumen, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Entrepreneurial Finance, Investments, Economics, Policy, and Social Studies, Social Sciences

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      How to Use a Network Policy on Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Network Security, Role-Based Access Control (RBAC), Infrastructure Security, Firewall, Private Cloud, Cloud Computing

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Lean Enterprise Framework: Transform the Business Model

      Skills you'll gain: Innovation, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Lean Methodologies

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Using Porter’s Five Forces Model for Competitive Analysis

      Skills you'll gain: Competitive Analysis, Business Strategy, Market Analysis, Case Studies, Corporate Strategy, Market Dynamics, Market Opportunities, Strategic Planning, New Business Development, Supplier Management, Company, Product, and Service Knowledge, Consumer Behaviour, Entrepreneurship, Leadership

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      G

      Google Cloud

      Introduction to Responsible AI - 繁體中文

      Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, AI Product Strategy, Business Architecture

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de oportunidades en Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Order Management, Sales, Product Knowledge, Account Management, Contract Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Managing Change when Moving to Google Cloud 日本語版

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Erste Schritte in Easil

      Skills you'll gain: Marketing Materials, Marketing Design, Typography, Graphic and Visual Design Software, Graphic Design, Promotional Materials, Advertising, Design, Content Creation, Marketing, Social Media Content, Social Media Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Wie man auf Pinterest werben kann

      Skills you'll gain: Pinterest, Advertising Campaigns, Advertising, Online Advertising, Paid media, Digital Advertising, Marketing, Social Media

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Preparando o Marketing Digital

      Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Cultural Agility for Teamwork

      Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Value and Individual Decision Making: Yunus Social Business Fund Bengaluru
    • How to Use a Network Policy on Google Kubernetes Engine: Google Cloud
    • Lean Enterprise Framework: Transform the Business Model: University of Maryland, College Park
    • Using Porter’s Five Forces Model for Competitive Analysis : Coursera Project Network
    • Introduction to Responsible AI - 繁體中文: Google Cloud
    • Administración de oportunidades en Salesforce: Salesforce
    • Managing Change when Moving to Google Cloud 日本語版: Google Cloud
    • Erste Schritte in Easil: Coursera Project Network
    • Wie man auf Pinterest werben kann: Coursera Project Network

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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