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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics Essentials

      Skills you'll gain: Supply Chain Management, Strategic Decision-Making, Working Capital, Data Analysis, Operational Efficiency, Performance Measurement, Job Analysis, Case Studies, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine en Español

      Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Kubernetes, Application Deployment, Load Balancing, CI/CD, Cloud Applications, Infrastructure As A Service (IaaS), Google App Engine, Cloud Services, Cloud Computing, Cloud Computing Architecture, Microservices, Generative AI, Service Level, Network Architecture, Data Storage, DevOps, Terraform

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Project Management (PT)

      Skills you'll gain: Backlogs, Quality Management, Agile Project Management, Project Closure, Project Planning, Project Scoping, Team Leadership, Project Management Life Cycle, User Story, Communication Planning, Continuous Improvement Process, Project Management, Agile Methodology, Budget Management, Stakeholder Analysis, Sprint Planning, Change Control, Product Roadmaps, Requirements Analysis, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Responsible AI, Generative AI, Data Ethics, AI Product Strategy, Artificial Intelligence, Business Transformation, Business Leadership, Governance, Digital Transformation, Customer Service

      4.6
      Rating, 4.6 out of 5 stars
      ·
      451 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Successful Career Development

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Personal Development, Interviewing Skills, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Excellence

      Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Manufacturing Operations, Strategic Sourcing, Operations Management, Warehouse Management, Forecasting, Supply Chain Planning, Business Operations, Materials Management, Financial Statements, Supply Chain, Inventory Management System, Transportation Management, Procurement, Supply Chain Systems, Case Studies, Cash Flows, Warehouse Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      562 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Supply Chain Management and Analytics

      Skills you'll gain: Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Capacity Planning, Supplier Management, Logistics, Analytics, Transportation Management, Corporate Sustainability, Scheduling, Inventory Management System, Forecasting, Data Analysis, Sustainability Standards, Security Management, Expense Management, Risk Management, Data Visualization, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      464 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Digital Manufacturing & Design

      Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Case Studies, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      685 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google - Spectrum Sharing

      Become a CBRS Certified Professional Installer by Google

      Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Key Management, Communication Systems, Infrastructure Security, Network Infrastructure, Global Positioning Systems, System Implementation, System Configuration, Telecommunications, Geospatial Information and Technology, Record Keeping, Verification And Validation, Data Entry, Data Validation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      218 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

      Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Customer Relationship Management, Entrepreneurship, Marketing Channel, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, Resource Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      675 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Colorado System

      Electric Utilities Fundamentals and Future

      Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      727 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Supply Chain Analytics Essentials: Rutgers the State University of New Jersey
    • Architecting with Google Compute Engine en Español: Google Cloud
    • Google Project Management (PT): Google
    • GenAI for Executives & Business Leaders: An Introduction: IBM
    • Successful Career Development: Kennesaw State University
    • Supply Chain Excellence: Rutgers the State University of New Jersey
    • Supply Chain Management and Analytics: Unilever
    • Digital Manufacturing & Design: University at Buffalo
    • Cost and Economics in Pricing Strategy: University of Virginia
    • Become a CBRS Certified Professional Installer by Google: Google - Spectrum Sharing

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    Social Media Marketing (9)
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