Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Computational Thinking, Algorithms, Graph Theory, Data Structures, Computer Programming, C++ (Programming Language), Object Oriented Programming (OOP)

Skills you'll gain: Responsible AI, Employee Engagement, Drive Engagement, AI Personalization, Generative AI Agents, Employee Surveys, Human Resource Strategy, Employee Retention, Real Time Data, Human Resources, Case Studies, Analysis, Continuous Improvement Process

Skills you'll gain: PostgreSQL, Data Maintenance, Database Administration, Database Architecture and Administration, SQL, Secure Coding, Database Management, Relational Databases, Query Languages, Security Controls, Data Access, Data Security, Role-Based Access Control (RBAC), Threat Detection

Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability

Skills you'll gain: Matplotlib, Statistical Hypothesis Testing, Data Analysis, Data Import/Export, Data Cleansing, Probability & Statistics, Data Manipulation, Statistics, Descriptive Statistics, Pandas (Python Package), Data Science, Python Programming, Programming Principles, Scripting, Computational Logic

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)

Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Product Lifecycle Management, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Application Deployment, Cloud Platforms, Technical Product Management, Automation, Product Management

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning