Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Education and Training, Technical Communication, Diversity Equity and Inclusion Initiatives, Human Computer Interaction, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing

Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Software Documentation, Writing and Editing, Augmented and Virtual Reality (AR/VR), Content Creation, Writing, Typography, Multimedia, Proofreading, Design Elements And Principles, GitHub, Version Control

Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Interaction Design, Typography, Prototyping, Persona Development, Color Theory

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Matplotlib, Plot (Graphics), Data Visualization Software, Data Visualization, Jupyter, Interactive Data Visualization, Scatter Plots, Histogram, Box Plots, Animations, Python Programming

Skills you'll gain: Instagram, Drive Engagement, Social Media, Brand Strategy, Content Creation, Social Media Marketing, User Feedback, Social Media Content

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Continuous Improvement Process, Analysis

Skills you'll gain: Product Planning, AI Product Strategy, Product Management, New Product Development, Quality Assurance and Control, Sales Strategy, Performance Analysis, Marketing Strategies, Product Marketing, Product Lifecycle Management, Product Improvement, Product Testing, Sales Enablement, Key Performance Indicators (KPIs), Cross-Functional Collaboration, User Feedback, Data Analysis, Customer Insights, Data-Driven Decision-Making

Skills you'll gain: Debugging, Responsible AI, Code Review, Maintainability, ChatGPT, Computer Programming Tools, Bioinformatics, Artificial Intelligence, Prompt Engineering, Large Language Modeling, Software Development, Generative AI, Software Documentation, Data Science

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment