• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: Free Trial
      Free Trial
      T

      TecnolĂłgico de Monterrey

      Fundamentos de la PsicologĂ­a

      Skills you'll gain: Psychology, Personal Development, Oncology, Health Promotion, Behavioral Health, Mental and Behavioral Health Specialties, Public Health and Disease Prevention, Social Work, Empowerment, Health Care, Human Learning, Self-Awareness, Mental Health, Positive Behavior Support, Community Development, Resilience, Human Development, Scientific Methods, Social Sciences, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      462 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Computer Forensics

      Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Storage, Data Analysis Software, User Accounts, USB, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      334 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Geneva

      Troubles du spectre de l'autisme : interventions

      Skills you'll gain: Autism Spectrum Disorders, Student Support and Services, Family Support, Special Education, Parent Communication, Individualized Education Programs (IEP), Working With Children, Speech Therapy, Child Development, Psychological Evaluations, Applied Behavior Analysis, Research, Group Therapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      192 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Fundamentals of Machine Learning for Healthcare

      Skills you'll gain: Healthcare Ethics, Data Ethics, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Responsible AI, Artificial Neural Networks, Healthcare Industry Knowledge, Medical Science and Research, Health Care, Artificial Intelligence and Machine Learning (AI/ML), Reinforcement Learning, Supervised Learning, Health Informatics, Deep Learning, Health Policy, Data Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      586 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The Emergence of the Modern Middle East - Part I

      Skills you'll gain: World History, Political Sciences, International Relations, European History, Social Sciences, Economics, Governance, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Houston

      Powerful Tools for Teaching and Learning: Web 2.0 Tools

      Skills you'll gain: Collaborative Software, Education Software and Technology, Collaboration, Teaching, Communication, End User Training and Support, Technology Solutions, Web Applications, Communication Systems, Digital Communications

      4.5
      Rating, 4.5 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UniversitĂ  Bocconi

      Arts and Heritage Management

      Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Effective Sales – An Overview

      Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      Y

      Yale University

      The Science of Well-Being for Parents

      Skills you'll gain: Stress Management, Mindfulness, Parent Communication, Time Management, Emotional Intelligence, Productivity, Personal Development, Self-Awareness, Child Development, Growth Mindedness, Positive Behavior Support, Family Support

      5
      Rating, 5 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Home-Based Child Care

      Skills you'll gain: Injury Prevention, Child Development, Childhood Education and Development, Working With Children, Business Planning, Accident Prevention, Teaching, Family Support, Emotional Intelligence, Emergency Response, Parent Communication, Cultural Diversity, Diversity Awareness, Nutrition and Diet, Safety Training, Business, Small Business Accounting, Tax Management, Policy Development, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      141 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Continuous Delivery & DevOps

      Skills you'll gain: Continuous Delivery, DevOps, CI/CD, Continuous Integration, Test Automation, Agile Methodology, Software Development Tools, Automation, Continuous Improvement Process, Unit Testing, Information Technology Operations, Systems Administration, System Support, System Testing, Software Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      Becoming an SAP Professional

      Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    1…495051…145

    In summary, here are 10 of our most popular helpdesk-support courses

    • Fundamentos de la PsicologĂ­a: TecnolĂłgico de Monterrey
    • Computer Forensics: Infosec
    • Troubles du spectre de l'autisme : interventions: University of Geneva
    • Fundamentals of Machine Learning for Healthcare: Stanford University
    • The Emergence of the Modern Middle East - Part I: Tel Aviv University
    • Powerful Tools for Teaching and Learning: Web 2.0 Tools: University of Houston
    • Arts and Heritage Management: UniversitĂ  Bocconi
    • Effective Sales – An Overview: Fundação Instituto de Administração
    • The Science of Well-Being for Parents: Yale University
    • Home-Based Child Care: The State University of New York

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok