• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Formation Et Assistance Aux Utilisateurs Finaux
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "formation et assistance aux utilisateurs finaux"

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Exploring the Origins of Selfhood

      Skills you'll gain: Culture, Cultural Diversity, Intercultural Competence, Diversity Awareness, Liberal Arts, Human Development, World History, Psychology, Ethical Standards And Conduct, Social Sciences, Sociology, Digital Communications

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Dimensions of Sustainable Infrastructure in a Project

      Skills you'll gain: Sustainable Development, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Economic Development, Strategic Partnership, Environmental Issue, Climate Change Adaptation, Stakeholder Engagement, Governance, Diversity and Inclusion

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Logging, Monitoring and Observability in Google Cloud en Français

      Skills you'll gain: Site Reliability Engineering, Prometheus (Software), System Monitoring, Event Monitoring, Incident Management, Google Cloud Platform, Application Performance Management, Cloud Management, Continuous Monitoring, Problem Management, Kubernetes, Service Level, Cloud Applications, Cloud Computing, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine: Foundations en Français

      Skills you'll gain: Kubernetes, Containerization, Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Docker (Software), Cloud Computing, Application Deployment, YAML, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      IA générative : se familiariser avec le domaine

      Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Cloud Infrastructure, AI Product Strategy, Data Governance, Cloud Computing, Infrastructure As A Service (IaaS), Artificial Intelligence, Data Centers

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Prezi pour les petites entreprises

      Skills you'll gain: Presentations, Marketing Design, Marketing Materials, Social Media Content, Promotional Materials, Social Media, Content Creation, Content Marketing, Marketing, Graphic Design, Data Visualization, Business Correspondence, Business Communication, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Software

      Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Faites prospérer votre entreprise avec Goldman Sachs 10,000 Women

      Skills you'll gain: Feasibility Studies, Market Opportunities, Growth Strategies, Business Development, Business Planning, Sales Presentations, Entrepreneurship, Business Strategies, Strategic Partnership, Strategic Thinking, Proposal Development, Business Analysis, Market Analysis

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Manipulation and Cleaning in R

      Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Quality, Tidyverse (R Package), Data Transformation, R Programming, Text Mining, Data Validation, Generative AI, Data Integrity

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Анализ акций и отчетности Apple с помощью Bloomberg Terminal

      Skills you'll gain: Market Data, Financial Data, Financial Statement Analysis, Financial Analysis, Data Analysis, Financial Statements, Technical Analysis, Real Time Data, Financial Market, Accounting and Finance Software, Securities Trading

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Favoriser les interactions dans les groupes sur Facebook

      Skills you'll gain: Drive Engagement, Facebook, Community Organizing, Discussion Facilitation, Collaboration, Education Software and Technology, Marketing

      Beginner · Guided Project · Less Than 2 Hours

    1…474849…60

    In summary, here are 10 of our most popular formation et assistance aux utilisateurs finaux courses

    • Dell Technologies Customer Service for Technical Support: Dell
    • Exploring the Origins of Selfhood: University of Colorado System
    • Dimensions of Sustainable Infrastructure in a Project: Banco Interamericano de Desarrollo
    • Logging, Monitoring and Observability in Google Cloud en Français: Google Cloud
    • Architecting with Google Kubernetes Engine: Foundations en Français: Google Cloud
    • IA générative : se familiariser avec le domaine: Google Cloud
    • Prezi pour les petites entreprises: Coursera Project Network
    • Dell Technologies Technical Support for Software: Dell
    • Faites prospérer votre entreprise avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Data Manipulation and Cleaning in R: Microsoft

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok