• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of the Arts London

      Creative AI: Images and Media

      Skills you'll gain: Generative AI, Image Analysis, Data Ethics, Art History, Artificial Intelligence, Computer Vision, Aesthetics, Creativity, Responsible AI, Prompt Engineering, Intellectual Property, Photography

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Midjourney: Generative AI for Creatives

      Skills you'll gain: Graphic and Visual Design, ChatGPT, Creative Design

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Next.js Ecommerce - Setting Up the Basics

      Skills you'll gain: Full-Stack Web Development, Responsive Web Design, UI Components, Data Validation, JavaScript Frameworks, Back-End Web Development, Authentications, User Interface (UI), PostgreSQL, Web Applications, Web Development Tools, React.js, Object-Relational Mapping, Development Environment, Databases, User Accounts

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 7

      Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      SCCM Installation & Client Configuration

      Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Servers, Microsoft Intune (Mobile Device Management Software), Hyper-V, Enterprise Architecture, System Implementation, Configuration Management, IT Infrastructure, Mac OS, Virtual Machines, Microsoft Azure, System Requirements, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Rust Programming Essentials: Unit 4

      Skills you'll gain: System Programming, Interoperability, Object Oriented Programming (OOP), Data Structures, Software Development, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Kaizen Event: Become a Certified Kaizen Event Specialist

      Skills you'll gain: Process Analysis, Kaizen Methodology, Process Improvement, Solution Delivery, Business Process, Continuous Improvement Process, Business Process Improvement, Quality Improvement, Performance Improvement, Project Implementation, Event Planning, Sustainable Business, Team Management, Team Building, Root Cause Analysis, Cross-Functional Collaboration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Software Quality Assurance and Testing

      Skills you'll gain: Test Automation, Performance Testing, Software Quality Assurance, Security Testing, Regression Testing, User Acceptance Testing (UAT), Maintainability, Development Testing, Continuous Delivery, Code Review, Scalability, Automation, DevOps, Software Design, Technical Communication, Test Execution Engine, Application Programming Interface (API), Integration Testing, Waterfall Methodology, Agile Methodology

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Ansible From Basics to Guru: Unit 3

      Skills you'll gain: Ansible, Red Hat Enterprise Linux, Automation, IT Automation, Infrastructure as Code (IaC), Devops Tools, YAML, Configuration Management, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Building the Core Mechanics of a Pinball Game in UE

      Skills you'll gain: Unreal Engine, Performance Tuning, Game Design, User Interface (UI), Video Game Development, Virtual Environment, Scripting, Debugging

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      AI Game Development Essentials with Unity 6

      Skills you'll gain: Unity Engine, Video Game Development, Artificial Intelligence, Virtual Environment, Simulations, System Design and Implementation, Scripting, Performance Tuning, Software Design Patterns, C# (Programming Language)

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Agile Project Management: Estimate, Lead & Deliver Value

      Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story

      Mixed · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…464748…461

    In summary, here are 10 of our most popular customer experience courses

    • Creative AI: Images and Media : University of the Arts London
    • Midjourney: Generative AI for Creatives: Skillshare
    • Introduction to Next.js Ecommerce - Setting Up the Basics: Packt
    • CompTIA Linux+ XK0-005: Unit 7: Pearson
    • SCCM Installation & Client Configuration: Packt
    • Rust Programming Essentials: Unit 4: Pearson
    • Kaizen Event: Become a Certified Kaizen Event Specialist: Packt
    • Software Quality Assurance and Testing: Board Infinity
    • Ansible From Basics to Guru: Unit 3: Pearson
    • Building the Core Mechanics of a Pinball Game in UE: EDUCBA

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok