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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Strategy and Innovation for Agile Organizations

      Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Digital Marketing

      Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, Social Media Campaigns, Business-To-Consumer, AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      23 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tools for Data Science

      Skills you'll gain: Jupyter, Computer Programming Tools, Data Visualization Software, Data Science, GitHub, R (Software), Big Data, R Programming, Statistical Programming, Machine Learning, Cloud Computing, Git (Version Control System), IBM Cloud, Development Environment, Other Programming Languages, Version Control, Query Languages, Python Programming, Open Source Technology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Pricing Strategy

      Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cybersecurity Analyst

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Penetration Testing, Azure Active Directory, Network Security, Computer Systems, Security Information and Event Management (SIEM), Security Testing, Encryption, Cybersecurity, System Testing, Cloud Security, Vulnerability Scanning, Threat Management, Cloud Computing, Authentications, Active Directory, Operating Systems, Data Management, Computer Security Incident Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Cloud Fundamentals

      Skills you'll gain: Cloud Computing Architecture, Network Protocols, Cloud Computing, TCP/IP, Virtualization, Cloud Infrastructure, Public Cloud, File Transfer Protocol (FTP), Cloud Platforms, Servers, General Networking, Amazon Web Services, Software As A Service, Infrastructure As A Service (IaaS), Virtual Machines, Platform As A Service (PaaS), Hybrid Cloud Computing, Private Cloud

      4.3
      Rating, 4.3 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Reliable Google Cloud Infrastructure: Design and Process

      Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, System Design and Implementation, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Cloud CV0-003: Unit 5

      Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Data Storage Technologies, Infrastructure As A Service (IaaS), Data Migration, Virtual Machines, Virtualization, Cloud Storage, Amazon Web Services, Virtual Private Networks (VPN), Network Routing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Spark and Python for Big Data with PySpark

      Skills you'll gain: PySpark, Apache Spark, MySQL, Data Pipelines, Scala Programming, Extract, Transform, Load, Customer Analysis, Apache Hadoop, Classification And Regression Tree (CART), Predictive Modeling, Applied Machine Learning, Data Processing, Advanced Analytics, Big Data, Apache Maven, Statistical Machine Learning, Unsupervised Learning, SQL, Apache, Python Programming

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

      Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, Infrastructure As A Service (IaaS), Software As A Service, Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Strategy and Innovation for Agile Organizations: Duke University
    • Advanced Digital Marketing: University of Maryland, College Park
    • Tools for Data Science: IBM
    • Software Sales: Coursera Instructor Network
    • Pricing Strategy: IE Business School
    • Microsoft Cybersecurity Analyst: Microsoft
    • Cloud Fundamentals: LearnKartS
    • Introduction to Tech Sales: Coursera Instructor Network
    • Reliable Google Cloud Infrastructure: Design and Process: Google Cloud
    • CompTIA Cloud CV0-003: Unit 5: Pearson

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