• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Financial Risk Management with R

      Skills you'll gain: Risk Modeling, Financial Market, Risk Management, Market Data, Risk Analysis, Financial Trading, Probability Distribution, R (Software), Financial Data, R Programming, Financial Modeling, Portfolio Management, Statistical Programming, Securities (Finance), Time Series Analysis and Forecasting, Securities Trading, Estimation, Statistical Modeling

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      251 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Sales Team Management

      Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Management Training And Development, Target Market, Sales Strategy, Sales Process, Sales, Employee Training, Employee Coaching, Talent Acquisition, Employee Onboarding, Recruitment, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Enterprise System Management and Security

      Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Operating System Administration, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      632 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Asymmetric Cryptography and Key Management

      Skills you'll gain: Public Key Infrastructure, Public Key Cryptography Standards (PKCS), Key Management, Cryptography, Encryption, Authentications, Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      278 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Introduction to Faecal Sludge Management

      Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Sustainable Engineering, Sustainable Technologies, Public Health, Cost Estimation, Data Collection, Case Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      670 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Planning, Management, and Compliance

      Skills you'll gain: Cloud Security, Cyber Security Policies, Security Management, Data Management, Records Management, Cloud Computing Architecture, General Data Protection Regulation (GDPR), Cloud Computing, Data Governance, Personally Identifiable Information, Information Privacy, Threat Detection, Microsoft Azure, Security Controls, Threat Management

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Requirements Management & Solution Evaluation

      Skills you'll gain: Backlogs, Requirements Management, User Requirements Documents, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Project Performance, Data Mining, Jira (Software), Solution Architecture, Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Program Stakeholders Management in ClickUp

      Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Program Development, Project Design, Stakeholder Analysis, Program Implementation, Stakeholder Communications, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentals of Management and Organizations

      Skills you'll gain: Process Mapping, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Management, Operations Management, Business Strategy, Leadership and Management, Organizational Effectiveness, Innovation

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Politecnico di Milano

      New paradigms in wastewater management

      Skills you'll gain: Water Sustainability, Water Resource Management, Environmental Engineering, Water Quality, Civil Engineering, Sustainable Engineering, Energy and Utilities, Sustainable Technologies, Climate Change Adaptation, Environment and Resource Management, Biotechnology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Product Owner: Communications & Stakeholder Management

      Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Performance Domains in Project Management

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Performance, Project Management Life Cycle, Team Management, Solution Delivery, Project Management Institute (PMI) Methodology, Project Schedules, Project Planning, Scheduling, Project Management, Performance Measurement, Resource Management, Resource Allocation, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    introduction to service innovation and management
    itil v4 details of four dimensions of service management
    engaging in service innovation and management
    network configuration, network services, & system management
    effective service innovation by design in hotel management
    google workspace: device management, monitoring and auditing
    1…434445…834

    In summary, here are 10 of our most popular service management courses

    • Financial Risk Management with R: Duke University
    • Sales Training: Sales Team Management: HubSpot Academy
    • Enterprise System Management and Security : University of Colorado System
    • Asymmetric Cryptography and Key Management: University of Colorado System
    • Introduction to Faecal Sludge Management: École Polytechnique Fédérale de Lausanne
    • Cybersecurity Planning, Management, and Compliance: Microsoft
    • Advanced Requirements Management & Solution Evaluation: Starweaver
    • Program Stakeholders Management in ClickUp: Coursera Project Network
    • Fundamentals of Management and Organizations: Fundação Instituto de Administração
    • New paradigms in wastewater management: Politecnico di Milano

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok