• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 8

      Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Linux, Version Control, Open Source Technology, User Accounts

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Deep Learning for Computer Vision

      Skills you'll gain: Generative Model Architectures, Unsupervised Learning, Applied Machine Learning, Artificial Intelligence, Dimensionality Reduction

      Build toward a degree

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Junos Fundamentals: JNCIA-Junos Certification Guide

      Skills you'll gain: UI Components, Software Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Data Science Foundations: NumPy, Pandas & Visualization

      Skills you'll gain: Statistical Visualization, Scatter Plots, Histogram, Data Science, Computer Programming

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Prepare for VMware Data Center Virtualization Exam

      Skills you'll gain: Performance Tuning, Virtual Machines, VMware ESX Servers, Disaster Recovery, Role-Based Access Control (RBAC), Virtualization, Patch Management, Virtualization and Virtual Machines, Data Storage, Hybrid Cloud Computing, Infrastructure Architecture, Network Administration, System Monitoring, Data Centers, Cloud Infrastructure, Configuration Management, System Configuration, Kubernetes, Network Switches, Cloud Computing Architecture

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Creative Design Tools: Adobe Photoshop, Illustrator, Acrobat

      Skills you'll gain: Photo Editing, Adobe Illustrator, Color Theory, Adobe Photoshop, Adobe Acrobat, Typography, Document Management, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Photography, Generative AI, Design, Adobe Creative Cloud, Design Elements And Principles, Workflow Management, Logo Design, Digital Design, Collaborative Software, Branding

      4.7
      Rating, 4.7 out of 5 stars
      ·
      271 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      S

      Starweaver

      GenAI Model Development and Production Engineering

      Skills you'll gain: Generative AI, Kubernetes, Containerization, Cloud Infrastructure, Scalability, Prompt Engineering, MLOps (Machine Learning Operations), Large Language Modeling, Performance Tuning, Application Deployment, AI Product Strategy, Enterprise Architecture, Continuous Deployment, Continuous Monitoring, Technology Strategies, Responsible AI, Development Environment, Process Optimization, Automation, Job Evaluation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Intro to NumPy

      Skills you'll gain: NumPy, Scientific Visualization, Jupyter, Time Series Analysis and Forecasting, Graphing, Data Visualization Software, Data Structures, Python Programming, Numerical Analysis, Data Manipulation, Mathematical Software

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Quick Start Guide to Large Language Models (LLMs): Unit 2

      Skills you'll gain: Prompt Engineering, LLM Application, Large Language Modeling, OpenAI, Responsible AI, AI Personalization, Cost Management, Artificial Intelligence, Case Studies

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      T

      Technical University of Denmark (DTU)

      Organometallic Catalysis in Sustainable Chemistry

      Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      GCP: Compute and Networking

      Skills you'll gain: Cloud Computing Architecture, Load Balancing, Kubernetes, Google Cloud Platform, Network Architecture, Network Troubleshooting, Network Monitoring, Cloud Infrastructure, Cloud Computing, Firewall, Network Administration, Network Security, Serverless Computing, Virtual Private Networks (VPN), Virtual Machines, Scalability

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Unity Game Development: Intermediate to Advanced

      Skills you'll gain: Unity Engine, User Interface (UI), Responsive Web Design, User Interface (UI) Design, Object Oriented Programming (OOP), Scripting, Video Game Development, C# (Programming Language), Animations, Interactive Design, Event-Driven Programming, Debugging

      Mixed · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…434445…461

    In summary, here are 10 of our most popular customer experience courses

    • Linux Foundation Certified System Administrator (LFCS): Unit 8: Pearson
    • Deep Learning for Computer Vision: University of Colorado Boulder
    • Junos Fundamentals: JNCIA-Junos Certification Guide: Packt
    • Data Science Foundations: NumPy, Pandas & Visualization: Packt
    • Prepare for VMware Data Center Virtualization Exam: Board Infinity
    • Creative Design Tools: Adobe Photoshop, Illustrator, Acrobat: Adobe
    • GenAI Model Development and Production Engineering: Starweaver
    • Intro to NumPy: Packt
    • Quick Start Guide to Large Language Models (LLMs): Unit 2: Pearson
    • Organometallic Catalysis in Sustainable Chemistry: Technical University of Denmark (DTU)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok