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Explore the Customer Service Course Catalog
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Large Language Modeling, Responsible AI, ChatGPT, LLM Application, Generative AI, Organizational Strategy, Strategic Leadership, Market Research, Trend Analysis, OpenAI, Technology Strategies, Business Strategy, Real Time Data, Governance, Data-Driven Decision-Making, AI Product Strategy, Artificial Intelligence, Data Ethics, Team Management, Data Analysis
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication
- Status: NewStatus: Free Trial
Skills you'll gain: Generative AI Agents, Generative AI, Agentic systems, OpenAI, LangChain, Prompt Patterns, Tool Calling, LLM Application, Artificial Intelligence, Large Language Modeling, Responsible AI, Software Architecture, Scalability, Application Deployment, System Design and Implementation, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
- Status: Preview
University of London
Skills you'll gain: Product Management, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Customer Acquisition Management, Business Strategies, New Business Development, Cash Management, Case Studies, Market Analysis, Revenue Management, E-Commerce, Finance
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Middleware, Containerization, Data Storage Technologies, Virtualization, Virtual Machines, Cloud Applications, Amazon S3, Platform As A Service (PaaS)
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Interviewing Skills, Professional Development, Sales
- Status: Free Trial
Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, System Design and Implementation, Disaster Recovery
- Status: NewStatus: Free Trial
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Cloud Security, Cloud Solutions, Cloud Infrastructure, Cloud Computing, Identity and Access Management, Data Loss Prevention, Infrastructure as Code (IaC), Scalability, Serverless Computing, Personally Identifiable Information, System Monitoring, Event-Driven Programming, Encryption, Real Time Data
- Status: Preview
Universidade de São Paulo
Skills you'll gain: Lead Generation, Business Marketing, B2B Sales, Customer Insights, Sales Management, Sales Process, Sales Strategy, Sales, Target Audience, Customer Success Management, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Communications, Marketing Management, Customer Relationship Management (CRM) Software
Coursera Project Network
Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Harnessing AI for Business Impact: Coursera Instructor Network
- Sales Training: Building Your Sales Career: HubSpot Academy
- GenAI Foundations and AI Agents Development: Starweaver
- How to Finance and Grow Your Startup – Without VC: University of London
- Cloud Computing Applications, Part 1: Cloud Systems and Infrastructure: University of Illinois Urbana-Champaign
- Strategic Technology Management: University of Illinois Urbana-Champaign
- Market Research and Consumer Behavior: IE Business School
- Salesforce Sales Development Representative: Salesforce
- Reliable Google Cloud Infrastructure: Design and Process: Google Cloud
- GCP: Operations, Security, and Case Studies: Whizlabs