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    Results for "stratégie d'expérience client (cx)"

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Contact Lens Fundamentals

      Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Editor Marketing: Attract Your Ideal Clients

      Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Instagram, Video Editing, Digital Content, Professional Networking, Branding, Portfolio Management, Promotional Strategies

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      APIs in C#: Create a Student Management API

      Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      How to Build a Product Flow Diagram

      Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Continuous Improvement Process, Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Responsible AI, Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Customer Communications Management, Customer experience improvement, Regulatory Requirements, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Svelte 5 & SvelteKit - The Complete Fundamentals Guide

      Skills you'll gain: JavaScript Frameworks, Restful API, Front-End Web Development, TypeScript, Web Applications, Server Side, UI Components, Network Routing, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Enterprise Network Design and Virtualization

      Skills you'll gain: Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Local Area Network (VLAN), Virtual Private Networks (VPN), Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Performance Management, Network Switches, Network Routers, Scalability, Network Protocols

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How to Become a Trusted Advisor with Jagdish Sheth

      Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Automation, Digital Transformation, Collaboration, Adaptability

      Beginner · Course · 1 - 4 Weeks

    1…394041…49

    In summary, here are 10 of our most popular stratégie d'expérience client (cx) courses

    • Amazon Connect Contact Lens Fundamentals: Amazon Web Services
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • Freelance Editor Marketing: Attract Your Ideal Clients: Skillshare
    • APIs in C#: Create a Student Management API: Coursera Project Network
    • How to Build a Product Flow Diagram: Coursera Instructor Network
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Resumen de ventas y CRM: Salesforce
    • Svelte 5 & SvelteKit - The Complete Fundamentals Guide: Packt
    • GenAI for Customer Insights: Coursera Instructor Network
    • Generative AI in Customer Service Operations Training: Simplilearn

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