Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: SQL, Relational Databases, Microsoft Copilot, Database Management, Transaction Processing, Query Languages, Database Design, Databases, Object-Relational Mapping, Performance Tuning, Data Integrity, Data Modeling, Data Security

Skills you'll gain: Organizational Change, Revenue Recognition, Organizational Structure, Governance, Financial Statements, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Accrual Accounting, Management Training And Development, Project Closure, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Financial Accounting, Project Implementation, Project Management

Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting

Skills you'll gain: Peer Review, Organizational Strategy, Brand Management, Business Planning, Organizational Structure, Recruitment, Fundraising, Brand Strategy, Project Design, Analysis

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

Skills you'll gain: Incident Response, Risk Management Framework, Cyber Risk, Risk Management, Security Management, Enterprise Risk Management (ERM), Business Risk Management, Cyber Threat Intelligence, Governance Risk Management and Compliance, Continuous Monitoring, Cyber Security Strategy, Security Information and Event Management (SIEM), Threat Detection, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Key Performance Indicators (KPIs)

Skills you'll gain: Employee Retention, Talent Pipelining, Succession Planning, Workplace inclusivity, Performance Appraisal, Human Resource Strategy, Prompt Engineering, Mediation, Human Resources, Employee Engagement, Responsible AI, Generative AI Agents, Human Resources Information System (HRIS), AI Product Strategy, HR Tech, Payroll, Performance Review, Management Training And Development, Generative AI, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Case Studies, Plan Execution, Peer Review, Innovation, Organizational Strategy, Business Planning, Business Strategy, Competitive Analysis, Business Management, Business Analysis, Strategic Thinking, Strategic Decision-Making

Skills you'll gain: Azure Active Directory, Authentications, Authorization (Computing), Microsoft Azure, Identity and Access Management, Active Directory, User Provisioning, Role-Based Access Control (RBAC), Single Sign-On (SSO), User Accounts, Cloud Security, Security Engineering, Multi-Factor Authentication

Skills you'll gain: Business Strategy, Strategic Thinking, Customer Analysis, Strategic Marketing, Growth Strategies, Competitive Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Value Propositions, Organizational Effectiveness, Analysis, Innovation