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Explore the Customer Service Course Catalog
- Status: Free Trial
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis, Marketing
- Status: Free Trial
Skills you'll gain: Cloud Infrastructure, Cloud Storage, Google Cloud Platform, Cloud Computing Architecture, Cloud Computing, Virtual Machines, Network Architecture, General Networking, Virtual Private Networks (VPN), Command-Line Interface, Firewall
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB
- Status: Free Trial
Google Cloud
Skills you'll gain: Feature Engineering, Prompt Engineering, Google Cloud Platform, Generative AI, Tensorflow, Keras (Neural Network Library), MLOps (Machine Learning Operations), Cloud Infrastructure, Data Pipelines, Cloud Platforms, Data Management, Data Governance, Workflow Management, Artificial Intelligence, Deep Learning, Applied Machine Learning, Machine Learning, Cloud Computing, Data Processing, Artificial Neural Networks
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
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Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Secure Coding, Amazon Web Services, Authentications, Data Security, Cloud Security, Encryption, Public Key Infrastructure, Key Management, Application Security, Authorization (Computing), Security Controls, Multi-Factor Authentication
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, Social Media Campaigns, Business-To-Consumer, AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies
- Status: NewStatus: Free Trial
Pearson
Skills you'll gain: Amazon Web Services, Cloud Applications, Amazon S3, Cloud Development, Serverless Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Application Development, Data Store, Database Application, Software Development Tools, API Gateway, Platform As A Service (PaaS), Cloud Services, Application Deployment, Web Services, Scalability
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Marketing Strategy and Techniques, Product Marketing, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
- Status: Free Trial
Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Analysis, Presentations
Coursera Project Network
Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research, New Product Development, Product Strategy
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Advanced Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
- Essential Google Cloud Infrastructure: Foundation: Google Cloud
- Digital Marketing Strategy: Navigating Emerging Media and AI: University of Illinois Urbana-Champaign
- Big Data: University of California San Diego
- Machine Learning on Google Cloud: Google Cloud
- Think Outside the Inbox: Email Marketing: Google
- AWS Developer: Unit 2: Pearson
- Advanced Digital Marketing: University of Maryland, College Park
- AWS Developer: Unit 3: Pearson
- Foundations of Sports Marketing: Real Madrid Graduate School Universidad Europea