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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Marketing Mix Implementation

      Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Marketing Budgets, Strategic Decision-Making, Brand Management, Brand Marketing, Customer experience strategy (CX), Price Negotiation, Product Management, Marketing Strategies, Retail Management, Marketing Channel, Strategic Marketing, Product Strategy, Merchandising, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Secure Networking in Azure

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Wide Area Networks, Network Architecture, Application Security, Network Monitoring, Encryption, Load Balancing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Digital Leader Training

      Skills you'll gain: Cloud Management, Serverless Computing, Google Cloud Platform, Digital Transformation, Data Governance, Cloud Services, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Cloud Infrastructure, Data Strategy, Application Programming Interface (API), Cloud Solutions, Real Time Data, Business Transformation, Data Management, Hybrid Cloud Computing, Data Warehousing, Artificial Intelligence, Responsible AI, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      S

      Starweaver

      GenAI Foundations and AI Agents Development

      Skills you'll gain: Generative AI Agents, Generative AI, Agentic systems, OpenAI, LangChain, Prompt Patterns, Tool Calling, LLM Application, Artificial Intelligence, Large Language Modeling, Responsible AI, Software Architecture, Scalability, Application Deployment, System Design and Implementation, Collaboration, Data Integration, Job Evaluation, Logical Reasoning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Reinforcement Learning

      Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms, Deep Learning, Simulations, Feature Engineering, Markov Model, Supervised Learning, Algorithms, Artificial Neural Networks, Performance Testing, Linear Algebra, Performance Tuning, Predictive Modeling, Pseudocode, Probability Distribution

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      TikTok Community: Engage & Build

      Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Pricing Strategy

      Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Machine Learning Engineer

      Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Prompt Engineering, Google Cloud Platform, Generative AI, Tensorflow, Keras (Neural Network Library), Apache Airflow, Cloud Infrastructure, CI/CD, Data Pipelines, Systems Design, Cloud Platforms, Data Management, Data Governance, Hybrid Cloud Computing, Workflow Management, Artificial Intelligence, Machine Learning, Cloud Computing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.9K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Case Studies, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      684 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      How to Finance and Grow Your Startup – Without VC

      Skills you'll gain: Product Management, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Customer Acquisition Management, Business Strategies, New Business Development, Cash Management, Case Studies, Market Analysis, Revenue Management, E-Commerce, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      472 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Pearson

      System Design Fundamentals

      Skills you'll gain: Software Architecture, Systems Design, Software Design, Solution Architecture, Service Oriented Architecture, Maintainability, Systems Analysis, Enterprise Architecture, Scalability, Requirements Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      662 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Marketing Mix Implementation: IE Business School
    • Secure Networking in Azure: Packt
    • Google Cloud Digital Leader Training: Google Cloud
    • GenAI Foundations and AI Agents Development: Starweaver
    • Reinforcement Learning: University of Alberta
    • TikTok Community: Engage & Build: Coursera
    • Pricing Strategy: IE Business School
    • Preparing for Google Cloud Certification: Machine Learning Engineer: Google Cloud
    • Cost and Economics in Pricing Strategy: University of Virginia
    • How to Finance and Grow Your Startup – Without VC: University of London

    Skills you can learn in Marketing

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    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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