Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Web Scraping, Robotic Process Automation, Transaction Processing, Debugging, Human Resources Software, Business Process Automation, Test Automation, Automation, Workflow Management, Data Entry, Data Management

Skills you'll gain: Generative AI, LLM Application, Large Language Modeling, Generative Model Architectures, ChatGPT, OpenAI, Generative AI Agents, Prompt Patterns, Applied Machine Learning, Prompt Engineering, Deep Learning, Application Programming Interface (API), Natural Language Processing, Machine Learning Algorithms

Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, Copywriting, Driving engagement, Content Creation, Web Content, Diversity and Inclusion, Storytelling, Writing, Design Thinking, Concision

Skills you'll gain: Sales Process, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Empathy, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Sensitivity, Cultural Diversity, Social Justice, Recognizing Others, Employee Retention, Leadership Studies, Self-Awareness, Organizational Leadership, Human Resource Strategy, Recruitment Strategies, Training Programs, Cognitive flexibility, Recruitment, Leadership

Skills you'll gain: Online Advertising, Data Presentation, Data Visualization, Digital Advertising, Advertising, Analytics, Big Data, Social Media Strategy, Social Media, Data Ethics, Marketing, Social Media Marketing, Data-Driven Decision-Making, Business Analytics, Advertising Campaigns, Return On Investment, Descriptive Analytics, Law, Regulation, and Compliance, Trend Analysis, Customer Engagement

Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Driving engagement, Plan Execution, Earned Media, Content Creation, Content Strategy, Owned Media, Paid media, Goal Setting

Skills you'll gain: Brand Awareness, Market Research, Strategic Marketing, Branding, Marketing Strategies, Marketing, Brand Management, Research, User Research

Skills you'll gain: Facebook, Online Advertising, Advertising, Digital Advertising, Advertising Campaigns, Social Media, Social Media Marketing, Lead Generation

Skills you'll gain: Quality Assurance and Control, Project Management, Procurement, Stakeholder Engagement, Project Risk Management, Quality Management, Strategic Decision-Making, Stakeholder Management, Resource Allocation, Project Planning, Team Management, Resource Management, Risk Management, Leadership, Stakeholder Analysis, Complex Problem Solving, Strategic Leadership, Communication Planning

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Scheduling, Google Sheets, Project Management Software, Social Media Marketing, Team Management, Content Creation, Social Media Strategy