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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Digital Marketing Analyst

      Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Social Media Campaigns, Market Analysis, Google Analytics, Digital Advertising, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Marketing, MarTech

      4.7
      Rating, 4.7 out of 5 stars
      ·
      291 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Digital Advertising, Promotions and Campaigns, Marketing Effectiveness, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Target Market, Customer Engagement, Content Creation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Amazon Web Services

      AWS Cloud Practitioner Essentials

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Computing, Amazon CloudWatch, Public Cloud, Amazon S3, Amazon DynamoDB, Cloud Infrastructure, Cloud Services, Cloud Security, Identity and Access Management, Cloud Storage, System Monitoring, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Cloud Technical Essentials

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 3

      Skills you'll gain: Amazon Web Services, Cloud Applications, Amazon S3, Cloud Development, Serverless Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Application Development, Data Store, Software Development Tools, Database Application, API Gateway, Platform As A Service (PaaS), Cloud Services, Application Deployment, Web Services, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Knowledge Accelerators

      From Excel to Power BI

      Skills you'll gain: Data Modeling, Data Visualization, Power BI, Data Visualization Software, Dashboard, Data Presentation, Interactive Data Visualization, Data Import/Export, Data Analysis, Data Analysis Expressions (DAX), Data Synthesis, Business Intelligence, Data Transformation, Trend Analysis, Data Sharing, Excel Formulas, Business Analytics, Microsoft 365

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Digital Leader Training

      Skills you'll gain: Cloud Management, Serverless Computing, Google Cloud Platform, Digital Transformation, Data Governance, Cloud Services, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Cloud Infrastructure, Data Strategy, Application Programming Interface (API), Cloud Solutions, Real Time Data, Business Transformation, Data Management, Hybrid Cloud Computing, Data Warehousing, Artificial Intelligence, Responsible AI, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Security Basics and Beyond: Unit 2

      Skills you'll gain: Linux Administration, Ubuntu, Hardening, Linux, Application Security, Operating System Administration, Security Controls, Service Management, Patch Management, Information Systems Security

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      K

      Knowledge Accelerators

      Microsoft Excel Essentials: Get Started with Workbook Basics

      Skills you'll gain: Data Presentation, Data Science, Data Entry, Productivity Software, Microsoft 365, Business Intelligence, Data Manipulation, Business Analytics, Data Management, Organizational Skills, Productivity, Customer Data Management, Record Keeping, Financial Analysis, Marketing Planning, Project Management, Event Planning

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Become a VMware Technical Associate: Training Path

      Skills you'll gain: VMware ESX Servers, Software-Defined Networking, Data Centers, Virtualization, Cloud Management, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Network Switches, Hybrid Cloud Computing, Cloud Infrastructure, Virtualization and Virtual Machines, Network Architecture, IT Infrastructure, Cloud Computing, Network Infrastructure, Performance Tuning, Infrastructure Architecture, Data Storage, Load Balancing

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidade de São Paulo

      Marketing e vendas B2B: Fechando novos negócios

      Skills you'll gain: Lead Generation, Business Marketing, B2B Sales, Customer Insights, Sales Management, Sales Process, Sales Strategy, Sales, Target Audience, Customer Success Management, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Communications, Marketing Management, Customer Relationship Management (CRM) Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      446 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Development Representative

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Empathy, Sales Enablement, Interviewing Skills, Professional Development, Sales

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      572 reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Unilever Digital Marketing Analyst: Unilever
    • Digital Marketing: Adobe
    • AWS Cloud Practitioner Essentials: Amazon Web Services
    • AWS Cloud Technical Essentials: Amazon Web Services
    • AWS Developer: Unit 3: Pearson
    • From Excel to Power BI: Knowledge Accelerators
    • Google Cloud Digital Leader Training: Google Cloud
    • Linux Security Basics and Beyond: Unit 2: Pearson
    • Microsoft Excel Essentials: Get Started with Workbook Basics: Knowledge Accelerators
    • Become a VMware Technical Associate: Training Path: Board Infinity

    Skills you can learn in Marketing

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    Brand (13)
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    Social Media Marketing (9)
    Brand Management (7)

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