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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      Publier des designs sur Slack avec Canva pour entreprises

      Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Collaborative Software, Shared Media, Multimedia, Content Creation, Social Media Content, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Change Management for Google Workspace - Français

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Communication Planning, Gap Analysis, Google Workspace, Employee Training, Training and Development, Business Transformation, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Workforce Development, Needs Assessment, Stakeholder Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Engineering, Cloud Computing, Infrastructure as Code (IaC), Cloud Management, Virtual Machines, Load Balancing, Network Infrastructure, Virtualization and Virtual Machines, Data Management, Scalability

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Specflow and Cucumber for .NET Developers - The Master Guide

      Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability, Dependency Analysis

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Innovating with Google Cloud Artificial Intelligence - Português Brasileiro

      Skills you'll gain: Google Cloud Platform, Responsible AI, Artificial Intelligence, Applied Machine Learning, Cloud Solutions, Analytics, Machine Learning, Big Data, Business Intelligence, Data Quality, Image Analysis

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - 日本語版

      Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      IA générative : se familiariser avec le domaine

      Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Google Cloud Platform, Artificial Intelligence, Cloud Infrastructure, Cloud Computing, Responsible AI, Innovation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure ML: Explore & Configure the Machine Learning Workspace

      Skills you'll gain: Statistical Modeling, Microsoft Azure, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Statistics, MLOps (Machine Learning Operations), Azure Synapse Analytics, Cloud Computing, Data Management, Virtual Machines

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Français

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Firewall, Network Monitoring, Infrastructure Security, Google Cloud Platform, Network Troubleshooting, Intrusion Detection and Prevention, Identity and Access Management, Threat Detection, Proxy Servers

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      データ アナリストのための BigQuery

      Skills you'll gain: Looker (Software), Big Data, Data Visualization Software, Extract, Transform, Load, Data Transformation, Data Integration, Data Pipelines, Data Warehousing, SQL, Data Analysis, Google Sheets, Data Cleansing, Data Import/Export

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Load Balancing - Français

      Skills you'll gain: Load Balancing, Google Cloud Platform, Network Performance Management, Hybrid Cloud Computing, Proxy Servers, Scalability, TCP/IP, Servers, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - Español

      Skills you'll gain: Cloud Security, Cloud Computing Architecture, Network Planning And Design, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Cloud Standards, Solution Architecture, Cloud Computing, Process Analysis, IT Infrastructure, Infrastructure Architecture, Data Infrastructure, Process Optimization, Cloud Platforms, Continuous Deployment, Site Reliability Engineering, Key Performance Indicators (KPIs), Cost Reduction, Scalability

      Advanced · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Publier des designs sur Slack avec Canva pour entreprises: Coursera Project Network
    • Change Management for Google Workspace - Français: Google Cloud
    • Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文 : Google Cloud
    • Specflow and Cucumber for .NET Developers - The Master Guide: Packt
    • Innovating with Google Cloud Artificial Intelligence - Português Brasileiro: Google Cloud
    • Gemini for Data Scientists and Analysts - 日本語版: Google Cloud
    • IA générative : se familiariser avec le domaine: Google Cloud
    • Azure ML: Explore & Configure the Machine Learning Workspace: Whizlabs
    • Networking in Google Cloud: Network Security - Français: Google Cloud
    • データ アナリストのための BigQuery: Google Cloud

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