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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      L

      LearnQuest

      Foundations of Complex Sales Success

      Skills you'll gain: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Systems Design, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, Solution Design, User Feedback, Product Strategy, Project Scoping, Technical Consulting, Customer Engagement, Cybersecurity, System Implementation, Professional Networking, SAP Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Connect and Protect: Networks and Network Security

      Skills you'll gain: Network Security, Hardening, Network Protocols, Cloud Security, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Vulnerability Assessments, Computer Networking, Network Infrastructure, Firewall, Cloud Computing, Virtual Private Networks (VPN)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      HTML, CSS, and Javascript for Web Developers

      Skills you'll gain: HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Web Design, Web Applications, Hypertext Markup Language (HTML), Browser Compatibility, Web Development, Cascading Style Sheets (CSS), Usability, Cross Platform Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Transformation, Customer Analysis, Data Analysis, Back-End Web Development, Customer Data Management, Data Processing, NoSQL, Data Maintenance, Pandas (Python Package), Data Validation, Financial Data, Data Import/Export, Database Management, Data Cleansing, Databases, Data Pipelines, Database Design, Data Access, Query Languages

      4.5
      Rating, 4.5 out of 5 stars
      ·
      19 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Cloud CV0-003: Unit 2

      Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Scalability, Cloud Infrastructure, Cloud Platforms, Cloud Services, Solution Architecture, Infrastructure As A Service (IaaS), Public Cloud, Software Architecture, Enterprise Architecture, Platform As A Service (PaaS), Disaster Recovery, Site Reliability Engineering, Requirements Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Next-Gen Workplace Automation with GenAI

      Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      345 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Intro to Ansible

      Skills you'll gain: Automation, Operating System Administration, Service Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Smarter Content and Communications with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Web Content, Storytelling, Content Strategy, Generative AI, Marketing Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Basics

      Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Business Communication for the Modern Workplace

      Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Social Skills, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      594 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Security Engineer

      Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Containerization, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Foundations of Complex Sales Success: LearnQuest
    • SAP Technology Consultant: SAP
    • Connect and Protect: Networks and Network Security: Google
    • HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
    • Python NoSQL Data Engineering with MongoDB: EDUCBA
    • CompTIA Cloud CV0-003: Unit 2: Pearson
    • Next-Gen Workplace Automation with GenAI: Coursera Instructor Network
    • Intro to Ansible: Packt
    • Smarter Content and Communications with Microsoft Copilot: Microsoft
    • Salesforce Basics: University of California, Irvine

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