Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Organizational Change, Organizational Structure, Change Management, Business Transformation, Business Strategy, Organizational Leadership, Political Sciences, Innovation, Strategic Decision-Making, Technology Strategies, Knowledge Transfer, Decision Making, Persona (User Experience)

Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Emotional Intelligence, Sales Strategy, Sales Training, Sales Presentations, Target Audience, Sales Process, Empathy, Rapport Building, Active Listening, Value Propositions

Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Creation, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Instagram, Content Management, Social Media Strategy, Facebook, Brand Management, Brand Awareness, Customer Engagement

Skills you'll gain: Child Development, Childhood Education and Development, Self-Awareness, Human Development, Emotional Intelligence, Parent Communication, Working With Children, Self-Discipline, Psychology, Social Skills, Empathy, Creativity

Skills you'll gain: Project Schedules, Project Risk Management, Work Breakdown Structure, Stakeholder Analysis, Project Management, Communication Planning, Project Scoping, Project Documentation, Budget Management, Project Planning, Human Resources Management and Planning, Peer Review

Skills you'll gain: Statistical Hypothesis Testing, Descriptive Statistics, Statistics, Regression Analysis, Data Analysis, Statistical Methods, Statistical Analysis, Probability & Statistics, Statistical Modeling, Statistical Inference, Estimation, Applied Mathematics

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Time Series Analysis and Forecasting, Data Science, Statistical Methods, Data Modeling, Python Programming, Data Processing, Applied Machine Learning, Data Visualization Software, Regression Analysis, Artificial Neural Networks

Skills you'll gain: User Centered Design, Cybersecurity, Data Management, Digital Transformation, Big Data, Governance, Interoperability, Human Resources Management and Planning, Project Design, Analytics, Process Design, Strategic Planning, Data Security, Public Policies, Technical Services, Public Administration, Data-Driven Decision-Making, Economic Development, Process Improvement, Project Management

Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization Software, Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export

Skills you'll gain: Risk Management, Governance, Project Risk Management, Risk Analysis, Feasibility Studies, Performance Metric, Business Priorities, Investment Management, Decision Making, Climate Change Adaptation, Economic Development, Public Policies

Skills you'll gain: Web Scraping, Data Integration, Data Processing, Data Cleansing, Natural Language Processing, Jupyter, Pandas (Python Package), Scripting, Data Transformation, Data Capture, JSON, Text Mining, Hypertext Markup Language (HTML), Javascript