Retail Store Operations

Retail Store Operations encompass the day-to-day activities necessary for a retail business to function smoothly. This includes managing staff, maintaining inventory, and providing excellent customer service. Coursera's Retail Store Operations catalogue teaches you the intricacies of retail business management. You'll learn about effective inventory management strategies, optimizing store layout for customer experience, principles of retail marketing, and the importance of customer service. You'll also grasp the art of staff management and training, loss prevention strategies, and the use of retail technologies for efficient store operations. These skills will equip you to excel in roles that involve overseeing and improving retail operations, enhancing customer experience, and ultimately driving retail business success.