Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Crisis Management, Business Ethics, Data Ethics, Media Relations, Communication Strategies, Public Relations, Strategic Communication, Stakeholder Communications, Business Communication, Communication, Diversity and Inclusion, Risk Management, Leadership and Management, Social Media Strategy, Business Strategy, Marketing

Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Patient Education and Support, Clinical Assessment, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Patient Evaluation, Telecommunications, Care Management, Health Care Procedure and Regulation, Communication

Skills you'll gain: Collaboration, Teamwork, Team Building, Virtual Teams, Cross-Functional Collaboration, Team Management, Leadership, Communication, Cultural Diversity, Critical Thinking

Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening

Skills you'll gain: Spanish Language, Grammar, Vocabulary, Oral Expression, Oral Comprehension, Writing

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

Skills you'll gain: Prompt Engineering, Automation, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building

Skills you'll gain: Telecommuting, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Performance Metric, Leadership and Management, Organizational Change, Organizational Strategy, Business Transformation, Organizational Leadership, Team Building, Performance Management, Adaptability, Collaboration, Business Strategy, Communication

Skills you'll gain: Public Key Infrastructure, Cryptography, Encryption, Data Security, Cryptographic Protocols, Data Integrity, Information Systems Security, Key Management, Network Security, Information Privacy, Authentications, Digital Communications