Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Concision, Social Media Content, Editing, Writing

Skills you'll gain: Video Production, Document Management, Content Creation, Image Quality

Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Incident Response, Risk Management Framework, Cyber Risk, Risk Management, Security Management, Enterprise Risk Management (ERM), Business Risk Management, Cyber Threat Intelligence, Governance Risk Management and Compliance, Continuous Monitoring, Cyber Security Strategy, Security Information and Event Management (SIEM), Threat Detection, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Key Performance Indicators (KPIs)

Skills you'll gain: Make.com, Email Automation, Deepseek, LLM Application, Operational Efficiency, Artificial Intelligence and Machine Learning (AI/ML), No-Code Development, Automation, Data Capture

Skills you'll gain: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications

Skills you'll gain: Crisis Management, Workplace inclusivity, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Organizational Strategy, Organizational Leadership, Business Leadership, Team Management, Resilience, Strategic Thinking, Adaptability

Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Risk Analysis, Cyber Risk, Risk Modeling, Cybersecurity, Governance, Risk Management, Enterprise Risk Management (ERM), Strategic Decision-Making, Business Risk Management, Strategic Prioritization, Compliance Reporting, Management Reporting, Strategic Leadership, Business Communication

Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving

Skills you'll gain: Workplace inclusivity, Team Building, People Management