Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Governance, Cybersecurity, Data Management, Digital Transformation, Talent Management, User Centered Design, Big Data, Interoperability, Human Resources Management and Planning, Policy Development, Analytics, Data Security, Public Policies, Strategic Communication, Public Administration, Project Design, Data-Driven Decision-Making, Economic Development, Process Improvement, Project Management

Skills you'll gain: Sustainable Development, Sustainability Standards, Pollution Prevention, Environmental Management Systems, Environmental Policy, Natural Resource Management, Environmental Social And Corporate Governance (ESG), Environmental Regulations, Land Management, Community Health, Environmental Monitoring, Mitigation, Diversity Awareness, Cultural Diversity, Culture

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Time Series Analysis and Forecasting, Data Science, Statistical Methods, Data Modeling, Python Programming, Data Processing, Applied Machine Learning, Data Visualization Software, Regression Analysis, Artificial Neural Networks

Skills you'll gain: Statistical Hypothesis Testing, Descriptive Statistics, Statistics, Regression Analysis, Data Analysis, Statistical Methods, Statistical Analysis, Probability & Statistics, Statistical Modeling, Statistical Inference, Estimation, Applied Mathematics

Skills you'll gain: Energy and Utilities, Engineering, Sustainable Technologies, Sustainable Engineering, Oil and Gas, Engineering Analysis, Environmental Engineering, Electric Power Systems, Case Studies, Environmental Science, Thermal Management, Economics, Social Studies

Skills you'll gain: Organizational Change, Organizational Strategy, Organizational Structure, Organizational Effectiveness, Change Management, Organizational Leadership, Knowledge Transfer, Technology Strategies, Business Strategy, Innovation, Decision Making, Persona (User Experience)

Skills you'll gain: Agile Methodology, Agile Project Management, Program Management, Organizational Strategy, Project Management Institute (PMI) Methodology, Project Management, Organizational Change, Leadership, Kanban Principles, Governance, Portfolio Management

Skills you'll gain: Quantitative Research, Marketing Analytics, Market Analysis, Market Research, Exploratory Data Analysis, Strategic Marketing, Forecasting, Strategic Decision-Making, Data Analysis, Predictive Modeling, Customer Analysis, Statistical Modeling, Statistical Analysis, Correlation Analysis, Regression Analysis, Unsupervised Learning, Variance Analysis

Skills you'll gain: Policy Analysis, Public Policies, Policy Development, Program Evaluation, Economics, Policy, and Social Studies, Social Sciences, Public Administration, Systems Thinking, Governance

Skills you'll gain: Public Cloud, Big Data, Apache Hadoop, Apache Spark, Data Architecture, Cloud Services, Data Processing, Distributed Computing, Cloud Computing, Scalability, NoSQL, File Systems, Data Storage

Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Creation, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Instagram, Content Management, Social Media Strategy, Facebook, Brand Management, Brand Awareness, Customer Engagement