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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Scripting, Event-Driven Programming, Web Applications, Mobile Development, HTML and CSS, Web Development

    4.3
    Rating, 4.3 out of 5 stars
    ·
    285 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Create a Simple Project Timeline in Google Sheets

    Skills you'll gain: Timelines, Project Schedules, Google Sheets, Presentations, Productivity Software, Scheduling, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    107 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Realidad Extendida y Metaverso para todos

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Virtual Environment, 3D Assets, User Experience, Display Devices, Experience Design, Conceptual Design, Development Environment, Software Development Tools, Computer Programming Tools, Animations, Program Development, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Introduction to .NET Core

    Skills you'll gain: ASP.NET, .NET Framework, Model View Controller, Web Applications, Middleware, Debugging, Application Deployment, Application Development, Development Environment, Software Testing, Microsoft Development Tools, Cross Platform Development, Software Architecture, Network Routing, Open Source Technology, Command-Line Interface

    4
    Rating, 4 out of 5 stars
    ·
    72 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Managerial Economics: Buyer and Seller Behavior

    Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Economics, Market Trend, Business Economics, Market Analysis, Consumer Behaviour, Operating Cost, Business Strategy, Revenue Forecasting, Competitive Analysis, Cost Management, Strategic Decision-Making

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California San Diego

    Internet of Things: Setting Up Your DragonBoard™ Development Platform

    Skills you'll gain: Android Development, Application Development, Android (Operating System), Android Studio, Mobile Development, Software Development Tools, Game Design, Computer Programming Tools, Development Environment, Internet Of Things, Embedded Software, Web Servers, Web Applications, USB, Ubuntu, Peripheral Devices, Operating Systems, Software Installation, Command-Line Interface

    4.2
    Rating, 4.2 out of 5 stars
    ·
    160 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    AI Workflow: Enterprise Model Deployment

    Skills you'll gain: Apache Spark, Data Pipelines, MLOps (Machine Learning Operations), PySpark, Application Deployment, IBM Cloud, Machine Learning, Containerization, Data Science, Python Programming, Performance Tuning, Scalability

    4.3
    Rating, 4.3 out of 5 stars
    ·
    58 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Application Development

    Skills you'll gain: Apache Maven, Software Development Life Cycle, Unified Modeling Language, Object Oriented Programming (OOP), Build Tools, CI/CD, Object Oriented Design, Software Development Methodologies, Jenkins, Continuous Integration, Agile Methodology, Software Development Tools, Version Control, Software Design Patterns, Software Development, Test Driven Development (TDD), Computational Thinking, Cloud Development, Continuous Delivery, Programming Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    190 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Description Design for Interactive Learning Resources

    Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Web Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Psychological Safety

    Skills you'll gain: Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Empowerment, Resilience, Personal Development, Self-Awareness, Teamwork, Collaboration, Constructive Feedback, Relationship Building, Active Listening, Interpersonal Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure: Cloud Solutions Mastery

    Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Anomaly Detection, Database Administration, Scalability, Cloud Platforms, Cloud Services, Cloud Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    153 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Annual Campaigns: Building a Case for Support

    Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to Javascript: The Basics: Coursera Project Network
  • Create a Simple Project Timeline in Google Sheets: Coursera Project Network
  • Realidad Extendida y Metaverso para todos: Universidad de los Andes
  • Introduction to .NET Core: Board Infinity
  • Managerial Economics: Buyer and Seller Behavior: Illinois Tech
  • Internet of Things: Setting Up Your DragonBoard™ Development Platform: University of California San Diego
  • AI Workflow: Enterprise Model Deployment: IBM
  • Introduction to Application Development: LearnQuest
  • Description Design for Interactive Learning Resources: University of Colorado Boulder
  • Psychological Safety: Coursera Instructor Network

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  • Google Cybersecurity Certificate
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