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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Best Practices for Marketing with Facebook Messenger

    Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Design a mobile app interface with Moqups

    Skills you'll gain: Mockups, User Flows, Wireframing, Interaction Design, Mobile Development, User Interface (UI), Application Design, User Experience Design, Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera Project Network

    Perform exploratory data analysis on retail data with Python

    Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Data Manipulation, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    التسويق في عالم رقمي

    Skills you'll gain: Innovation, Marketing, Digital Advertising, Marketing Strategies, New Product Development, Digital Marketing, Consumer Behaviour, MarTech, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Khalifa University

    Arabic for Beginners

    Skills you'll gain: Oral Comprehension, Language Learning, Language Competency, Vocabulary, Cultural Sensitivity, Writing, Grammar, Oral Expression, Literacy, Verbal Communication Skills, Student-Centred Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    117 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Exploratory Data Analysis With Python and Pandas

    Skills you'll gain: Exploratory Data Analysis, Correlation Analysis, Matplotlib, Seaborn, Data Cleansing, Data Visualization, Pandas (Python Package), Data Analysis, Data Manipulation, NumPy, Statistical Analysis, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    441 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    Edureka

    Data Storytelling with Power BI

    Skills you'll gain: Spreadsheet Software, Microsoft Excel

    4.6
    Rating, 4.6 out of 5 stars
    ·
    164 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    W

    Wesleyan University

    Career Decisions: From Insight to Impact

    Skills you'll gain: Decision Making, Professional Development, Self-Awareness, Academic Advising, Personal Development, Human Centered Design, Psychology, Relationship Building, Social Sciences, Cultural Diversity, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    379 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Introduction to 3D Modeling

    Skills you'll gain: 3D Modeling, 3D Assets, Visualization (Computer Graphics), Computer-Aided Design, Design, Graphic and Visual Design, Architectural Design, Creativity

    4.2
    Rating, 4.2 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    C++ Object Basics: Functions, Recursion, and Objects

    Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Programming Principles, Computer Programming, Software Documentation, Computer Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    166 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Business Intelligence Concepts, Tools, and Applications

    Skills you'll gain: Business Intelligence, Decision Support Systems, Data Visualization, Data Warehousing, Performance Measurement, Dashboard, Key Performance Indicators (KPIs), Data Mining, Business Analytics, Data Visualization Software, MicroStrategy, Data-Driven Decision-Making, Business Reporting, Data Analysis, Six Sigma Methodology

    4.5
    Rating, 4.5 out of 5 stars
    ·
    649 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create a Business Marketing Brand Kit Using Canva

    Skills you'll gain: Canva (Software), Logo Design, Brand Marketing, Style Guides, Marketing Design, Brand Awareness, Branding, Marketing Materials, Marketing Collateral, Brand Management, Organizational Skills, Marketing, Graphic Design, Design, Business, Digital Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    924 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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1…184185186…473

In summary, here are 10 of our most popular customer experience courses

  • Best Practices for Marketing with Facebook Messenger: Coursera Project Network
  • Design a mobile app interface with Moqups: Coursera Project Network
  • Perform exploratory data analysis on retail data with Python: Coursera Project Network
  • التسويق في عالم رقمي: University of Illinois Urbana-Champaign
  • Arabic for Beginners: Khalifa University
  • Exploratory Data Analysis With Python and Pandas: Coursera Project Network
  • Data Storytelling with Power BI: Edureka
  • Career Decisions: From Insight to Impact: Wesleyan University
  • Introduction to 3D Modeling: University of Michigan
  • C++ Object Basics: Functions, Recursion, and Objects: Codio

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