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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Introduction to Bash Shell Scripting

    Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Unix Commands, Scripting Languages, Command-Line Interface, Linux, File Management, Unix, File Systems

    4.5
    Rating, 4.5 out of 5 stars
    ·
    676 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Networking and Cloud Computing

    Skills you'll gain: Network Security, Cloud Computing, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Protocols, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    536 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Curiosity: A Necessary Ingredient for Successful Innovation

    Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    Y

    Yale University

    Creating Change through Social Entrepreneurship

    Skills you'll gain: Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Verbal Communication Skills, Advocacy, Innovation, Social Sciences, Fundraising, Performance Metric

    4.9
    Rating, 4.9 out of 5 stars
    ·
    167 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Blueprint to Brilliance Through Interior Design

    Skills you'll gain: Design Strategies, Project Design, Design, Consultative Approaches, Design Elements And Principles, Project Planning, Client Services, Project Management, Aesthetics

    4.4
    Rating, 4.4 out of 5 stars
    ·
    148 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Wharton Entrepreneurship Capstone

    Skills you'll gain: Sales Presentation, Peer Review, Sales Presentations, Financial Analysis, Presentations, Entrepreneurship, Finance, Business Planning, Competitive Analysis, Constructive Feedback, Business Research, Financial Forecasting, Business Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    268 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    UX Web Design: Build User-Centric Websites

    Skills you'll gain: User Research, UI/UX Research, User Experience Design, Logo Design, User Centered Design, Experience Design, Usability, Wireframing, Mockups, Prototyping, Persona Development, Graphic and Visual Design

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Large Language Model Operations (LLMOps)

    Skills you'll gain: Prompt Engineering, Databricks, Large Language Modeling, LLM Application, Generative AI, Performance Analysis, Apache Airflow, Workflow Management, Amazon Bedrock, Data Lakes, ChatGPT, Extract, Transform, Load, OpenAI, Multimodal Prompts, MLOps (Machine Learning Operations), AWS SageMaker, Performance Tuning, Scalability, Database Management Systems, Generative Model Architectures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    228 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Eindhoven University of Technology

    Microwave engineering and antennas

    Skills you'll gain: Telecommunications, Electronics, Electrical Engineering, Electronic Systems, Wireless Networks, Engineering Design Process, Simulation and Simulation Software, Engineering Analysis, Engineering Calculations, Computer-Aided Design, Physics, Process Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    145 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Developing and Delivering a New Product

    Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Stakeholder Analysis, Market Analysis, Team Building, Market Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Virginia

    Design Thinking para Inovação

    Skills you'll gain: Design Thinking, Ideation, Creative Problem-Solving, Innovation, Brainstorming, Storytelling, Human Centered Design, Data Visualization, User Experience Design, Test Tools, Empathy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Copywriting with ChatGPT: Produce Compelling Copy That Sells

    Skills you'll gain: Copywriting, User Research, Target Audience, Customer Insights, Prompt Engineering, ChatGPT, Marketing Materials, Content Creation, Product Knowledge, Value Propositions, Marketing Communications, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    71 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to Bash Shell Scripting: Coursera Project Network
  • Introduction to Networking and Cloud Computing: Microsoft
  • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University
  • Creating Change through Social Entrepreneurship: Yale University
  • Blueprint to Brilliance Through Interior Design: Coursera Instructor Network
  • Wharton Entrepreneurship Capstone: University of Pennsylvania
  • UX Web Design: Build User-Centric Websites: Northeastern University
  • Large Language Model Operations (LLMOps): Duke University
  • Microwave engineering and antennas: Eindhoven University of Technology
  • Product Management: Developing and Delivering a New Product: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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  • Google Cybersecurity Certificate
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