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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Preparation for Job Interviews

    Skills you'll gain: Interviewing Skills, Recruitment, Oral Expression, Follow Through, Communication, Business Writing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    880 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Discovery and Low-Fidelity Design with Figma

    Skills you'll gain: User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Usability, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Conceptual Design, Collaborative Software, User Flows, Persona Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust Fundamentals

    Skills you'll gain: Rust (Programming Language), Development Testing, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Integrated Development Environments, Secure Coding, System Programming

    4
    Rating, 4 out of 5 stars
    ·
    191 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Ciencia de datos​

    Skills you'll gain: Data Ethics, Data Integration, Exploratory Data Analysis, Statistical Hypothesis Testing, Predictive Modeling, Correlation Analysis, Data Visualization Software, Classification And Regression Tree (CART), Data Quality, Data Science, Jupyter, Data Analysis, Statistical Machine Learning, Data Transformation, Data Cleansing, Business Analytics, Data Manipulation, Supervised Learning, Statistical Analysis, Regression Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    538 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI in Digital Marketing

    Skills you'll gain: AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, Content Marketing, Generative AI, Social Media Marketing, Customer experience improvement, Data-Driven Decision-Making, Responsible AI, Artificial Intelligence, Marketing Automation, Social Media, Customer Insights, Business Ethics, Predictive Analytics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Measuring and Maximizing Impact of COVID-19 Contact Tracing

    Skills you'll gain: Epidemiology, Dashboard, Business Metrics, Infectious Diseases, Interactive Data Visualization, Public Health, Public Health and Disease Prevention, Program Management, Analysis, Data Analysis Software, Data Collection

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.3K reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Manchester

    Global Health and Humanitarianism

    Skills you'll gain: Health Equity, Health Disparities, Public Health, Healthcare Ethics, Emergency Response, Emergency Services, Safety and Security, International Relations, Infectious Diseases, Policy Analysis, Chronic Diseases, Advocacy, Law, Regulation, and Compliance, Vulnerability, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    283 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Simplilearn

    Generative AI Course for Marketing, Sales, and Campaigns

    Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Customer Retention, Customer Relationship Management, Emerging Technologies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    L

    Ludwig-Maximilians-Universität München (LMU)

    高阶竞争策略(中文版)

    Skills you'll gain: Mergers & Acquisitions, Business Strategy, Customer Retention, Growth Strategies, Competitive Analysis, E-Commerce, Market Analysis, Consumer Behaviour, Market Share, Regulatory Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    TOGAF 10 Foundation

    Skills you'll gain: Enterprise Architecture, Stakeholder Management, Business Architecture, Stakeholder Engagement, Risk Management, Information Technology Architecture, Stakeholder Analysis, Solution Architecture, Stakeholder Communications, Data Architecture, Governance, Infrastructure Architecture, Gap Analysis, Business Transformation, Change Management, Application Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    291 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    National Taiwan University

    機器學習基石下 (Machine Learning Foundations)---Algorithmic Foundations

    Skills you'll gain: Machine Learning Algorithms, Supervised Learning, Algorithms, Machine Learning, Feature Engineering, Applied Machine Learning, Classification And Regression Tree (CART), Verification And Validation, Regression Analysis, Data Transformation, Statistical Methods, Probability & Statistics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    331 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Essentials of Sensory Science

    Skills you'll gain: Experimentation, Product Testing, Laboratory Testing, Laboratory Experience, Food and Beverage, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Case Studies, Quality Assurance, Physiology, Research Design, Usability Testing, Science and Research, Data Collection, Statistical Analysis, Nutrition and Diet, Human Factors, Anatomy, Product Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    66 reviews

    Beginner · Specialization · 3 - 6 Months

Customer Experience learners also search

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1…175176177…472

In summary, here are 10 of our most popular customer experience courses

  • Preparation for Job Interviews: Coursera Project Network
  • Discovery and Low-Fidelity Design with Figma: Coursera
  • Rust Fundamentals: Duke University
  • Ciencia de datos​: Universidad de los Andes
  • AI in Digital Marketing: University of Maryland, College Park
  • Measuring and Maximizing Impact of COVID-19 Contact Tracing: Johns Hopkins University
  • Global Health and Humanitarianism: University of Manchester
  • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
  • 高阶竞争策略(中文版): Ludwig-Maximilians-Universität München (LMU)
  • TOGAF 10 Foundation: EDUCBA

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