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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Advanced Business Analysis: Elicitation & Analysis

    Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Analysis, Stakeholder Communications, Collaboration, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    ¿Cómo construir mi modelo de negocio?

    Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Process Modeling, Performance Metric, Business Strategy, Market Opportunities, User Feedback, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    432 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Trees and Graphs: Basics

    Skills you'll gain: Graph Theory, Data Structures, Algorithms, Tree Maps, Network Analysis, Computational Thinking, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    176 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    IBM Ethical Hacking with Open Source Tools

    Skills you'll gain: Threat Detection, Penetration Testing, Exploit development, Cyber Threat Intelligence, Threat Management, Linux Administration, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Management, Vulnerability Assessments, Cybersecurity, Network Security, Network Monitoring, Bash (Scripting Language), Network Troubleshooting, Anomaly Detection, Cyber Attacks, Computer Security, Network Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    97 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Brand Management, Market Analysis, Communication Strategies, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IBM

    Machine Learning Introduction for Everyone

    Skills you'll gain: Predictive Modeling, Machine Learning, Supervised Learning, Data Science, Artificial Intelligence, Deep Learning, Classification And Regression Tree (CART), Unsupervised Learning, Reinforcement Learning, Performance Metric

    4.6
    Rating, 4.6 out of 5 stars
    ·
    293 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução ao Teste de Software

    Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    535 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Mobile Marketing, Optimization Tactics, and Analytics

    Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Marketing, Web Applications, Target Audience, Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Estrategia de precios

    Skills you'll gain: Product Strategy, Revenue Management, Strategic Marketing, Market Dynamics, Consumer Behaviour, Market Research, Customer Insights, Sales, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    371 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Reporting with HubSpot

    Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    AI in Healthcare Capstone

    Skills you'll gain: Health Informatics, Clinical Data Management, Healthcare Ethics, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Data Collection, Applied Machine Learning, Application Deployment, Health Care Procedure and Regulation, Data Ethics, Healthcare Industry Knowledge, Performance Tuning, Feature Engineering, Risk Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    287 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Analytics Foundations

    Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    154 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Advanced Business Analysis: Elicitation & Analysis: Starweaver
  • ¿Cómo construir mi modelo de negocio?: Universidad de los Andes
  • Trees and Graphs: Basics: University of Colorado Boulder
  • IBM Ethical Hacking with Open Source Tools: IBM
  • Marketing Management: S.P. Jain Institute of Management and Research
  • Machine Learning Introduction for Everyone: IBM
  • Introdução ao Teste de Software: Universidade de São Paulo
  • Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
  • Estrategia de precios: IE Business School
  • Sales Reporting with HubSpot: HubSpot Academy

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