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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    E

    EIT Digital

    Data Science for Business Innovation

    Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    269 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    239 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Programming for Python Data Science: Principles to Practice

    Skills you'll gain: Matplotlib, Pandas (Python Package), Data Visualization, Data Cleansing, NumPy, Scientific Visualization, Data Visualization Software, Predictive Analytics, Debugging, Data Manipulation, Regression Analysis, Python Programming, Data Science, Algorithms, Simulations, Microsoft Visual Studio, Object Oriented Programming (OOP), Data Structures, Predictive Modeling, Data Analysis

    3.9
    Rating, 3.9 out of 5 stars
    ·
    84 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Trees and Graphs: Basics

    Skills you'll gain: Graph Theory, Data Structures, Algorithms, Tree Maps, Theoretical Computer Science, Analysis, Computational Thinking, Network Analysis, Computer Programming, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    175 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Full Stack Application Development Capstone Project

    Skills you'll gain: CI/CD, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Front-End Web Development, Restful API, Application Development, Application Deployment, Microservices, User Accounts, Kubernetes, Cloud Applications, IBM Cloud, Containerization, React.js, Web Services, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    188 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Best Practices for Marketing with Facebook Messenger

    Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Demand Analytics

    Skills you'll gain: Demand Planning, Customer Demand Planning, Regression Analysis, Data Collection, Supply Chain Planning, Statistical Analysis, Forecasting, Data Processing, Marketing Analytics, Predictive Analytics, Advanced Analytics, Trend Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Exploratory Data Analysis, Data Visualization, Data Visualization Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    293 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Building High-Performing Teams

    Skills you'll gain: Team Building, Team Management, Employee Coaching, Goal Setting, Team Performance Management, Emotional Intelligence, Team Leadership, Organizational Change, Change Management, Self-Awareness, Collaboration, Virtual Teams, Conflict Management, Leadership, Mindfulness, Communication Strategies, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    557 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Trust and Security with Google Cloud

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

    4.9
    Rating, 4.9 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to UX/UI Design

    Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Sentiment Analysis with Deep Learning using BERT

    Skills you'll gain: Text Mining, Data Cleansing, PyTorch (Machine Learning Library), Data Manipulation, Data Processing, Performance Tuning, Deep Learning, Natural Language Processing, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    397 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Data Science for Business Innovation: EIT Digital
  • 市场营销概论 (中文版): University of Pennsylvania
  • Logging and Monitoring in Google Cloud: Google Cloud
  • Programming for Python Data Science: Principles to Practice: Duke University
  • Trees and Graphs: Basics: University of Colorado Boulder
  • Full Stack Application Development Capstone Project: IBM
  • Best Practices for Marketing with Facebook Messenger: Coursera Project Network
  • Demand Analytics: Rutgers the State University of New Jersey
  • Building High-Performing Teams: University of Pennsylvania
  • Trust and Security with Google Cloud: Google Cloud

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