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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • P

    Packt

    Sales Strategies and Techniques

    Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Everyday Excel, Part 2

    Skills you'll gain: Regression Analysis, Microsoft Excel, Excel Formulas, Financial Analysis, Predictive Modeling, Data Management, Spreadsheet Software, Financial Modeling, Business Mathematics, Data Analysis, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    567 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Crowdfunding

    Skills you'll gain: Fundraising and Crowdsourcing, Fraud detection, Campaign Management, Social Media, Presentations, Budgeting, Entrepreneurship, Community Development, Driving engagement, Promotional Strategies, Planning, Consumer Behaviour, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    415 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Interactive Dashboards with Streamlit and Python

    Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Science, Data Analysis, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    397 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução à Análise Macroeconômica

    Skills you'll gain: Economics, Financial Market, Financial Policy, International Finance, Policy Analysis, Capital Markets, Supply And Demand, Market Dynamics, Fiscal Management, Consumer Behaviour, Expectation Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    345 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    GetVirtual: How to Launch Your Online Business

    Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução ao Teste de Software

    Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    535 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EIT Digital

    Data Science for Business Innovation

    Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    269 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Machine Learning Pipelines with Azure ML Studio

    Skills you'll gain: Applied Machine Learning, Classification And Regression Tree (CART), Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Feature Engineering, Data Pipelines, Data Science, Data Analysis, Data Processing, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    814 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Incident Response, BC, and DR Concepts

    Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    254 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The Define Phase for the 6 σ Black Belt

    Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Analytical Skills, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process, Project Planning, Stakeholder Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    106 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Business Analysis Process

    Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    135 reviews

    Beginner · Course · 1 - 4 Weeks

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1…171172173…472

In summary, here are 10 of our most popular customer experience courses

  • Sales Strategies and Techniques: Packt
  • Everyday Excel, Part 2: University of Colorado Boulder
  • Crowdfunding: University of Pennsylvania
  • Create Interactive Dashboards with Streamlit and Python: Coursera Project Network
  • Introdução à Análise Macroeconômica: Universidade de São Paulo
  • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz
  • Introdução ao Teste de Software: Universidade de São Paulo
  • Data Science for Business Innovation: EIT Digital
  • Machine Learning Pipelines with Azure ML Studio: Coursera Project Network
  • Incident Response, BC, and DR Concepts: ISC2

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