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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    U

    University at Buffalo

    Computer Vision Basics

    Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Digital Design, Artificial Intelligence, Applied Machine Learning, Computer Programming, Matlab, Algorithms, Calculus, Probability & Statistics

    4.2
    Rating, 4.2 out of 5 stars
    ·
    1.8K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Python Essentials for MLOps

    Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Data Manipulation, Software Testing, Data Import/Export, Test Automation, Python Programming, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting, Program Development, Numerical Analysis, Application Programming Interface (API), Command-Line Interface

    4.3
    Rating, 4.3 out of 5 stars
    ·
    301 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Project Management and Planning

    Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Negotiation, Communication Planning, Project Management Life Cycle, Project Risk Management, Project Management, Project Schedules, Agile Methodology, Project Controls, Project Implementation, Product Roadmaps, Scheduling, Project Planning, Risk Management, Team Leadership, Stakeholder Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    104 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Systems Engineering

    Skills you'll gain: Systems Engineering, Failure Analysis, Model Based Systems Engineering, Requirements Management, Scope Management, Cost Management, Design Reviews, Change Control, Test Engineering, Engineering Management, Project Management, Systems Thinking, Program Management, User Requirements Documents, Systems Design, Product Lifecycle Management, Business Requirements, Work Breakdown Structure, Risk Management, Requirements Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    131 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Introduction to Social Media Analytics

    Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Social Network Analysis, Customer Insights, Market Analysis, Unstructured Data, Trend Analysis, Research

    4.3
    Rating, 4.3 out of 5 stars
    ·
    110 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    HTML and CSS: Building a Single-Page Website

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Applications, Web Design and Development, Web Design, Front-End Web Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    548 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    R

    Rice University

    General Chemistry: Concept Development and Application

    Skills you'll gain: Chemistry, Biochemistry, Physics, Laboratory Research, Scientific Methods, Experimentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Data Skills for Excel Professionals

    Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export

    4.8
    Rating, 4.8 out of 5 stars
    ·
    150 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    M

    Michigan State University

    Avatar Psychology for Designers

    Skills you'll gain: Persona (User Experience), Game Design, Design, Animation and Game Design, User Experience Design, Persona Development, Driving engagement, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity, Cultural Diversity

    3.8
    Rating, 3.8 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Generative AI in Marketing

    Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Marketing, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, MarTech, Legal Risk

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    World Design for Video Games

    Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Art History, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    819 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Computer Vision Basics: University at Buffalo
  • Python Essentials for MLOps: Duke University
  • Project Management and Planning: Johns Hopkins University
  • Introduction to Systems Engineering: University of Colorado Boulder
  • Introduction to Social Media Analytics: Emory University
  • HTML and CSS: Building a Single-Page Website: Coursera Project Network
  • General Chemistry: Concept Development and Application: Rice University
  • Dell Technologies Becoming An Effective Seller: Dell
  • Data Skills for Excel Professionals: Corporate Finance Institute
  • Avatar Psychology for Designers: Michigan State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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