• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Experience

Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    M

    MongoDB Inc.

    Introduction to MongoDB

    Skills you'll gain: MongoDB, Database Management, Transaction Processing, Databases, NoSQL, Data Modeling, Database Design, Data Integrity, Performance Tuning, Data Manipulation, Cloud Platforms, Scalability, Application Development

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    99 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Arte 3D y animación en videojuegos

    Skills you'll gain: 3D Modeling, Video Game Development, Animation and Game Design, 3D Assets, Unity Engine, Game Design, User Interface (UI) Design, Animations, User Interface and User Experience (UI/UX) Design, Computer Graphics, Music, Creativity

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    225 reviews

    Mixed Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Power BI & Power Virtual Agents

    Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Microsoft Teams, Data Analysis Software, Data Modeling, No-Code Development, Customer Engagement

    4.4
    Rating, 4.4 out of 5 stars
    Ā·
    36 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Digital Marketing Trends

    Skills you'll gain: Digital Advertising, Brand Management, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Content Creation, Market Trend, Strategic Planning, Social Media Management, Trend Analysis

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    99 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    GetVirtual: How to Launch Your Online Business

    Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

    4
    Rating, 4 out of 5 stars
    Ā·
    8 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    Evaluación del Aprendizaje en Escenarios Clínicos

    Skills you'll gain: Patient Evaluation, Patient-centered Care, Clinical Assessment, Clinical Practices, Patient Education And Counseling, Clinical Experience, Healthcare Ethics, Constructive Feedback, Mentorship, Continuous Quality Improvement (CQI), Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    Ā·
    158 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    El plan de marketing

    Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Effectiveness, Business Planning, Marketing Management, Customer Retention, Marketing Communications, Brand Strategy, Product Strategy, Business Strategies, Customer Acquisition Management, Marketing Budgets, Market Analysis, Customer Analysis, Competitive Analysis, Brand Awareness, Key Performance Indicators (KPIs), Smart Goals, Business Metrics, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    155 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    C++ Programming for Unreal Game Development

    Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), C++ (Programming Language), Video Game Development, Debugging, Computer Programming, Event-Driven Programming, Unity Engine, Data Structures, C# (Programming Language), Data Storage, Software Design Patterns, 3D Assets, Development Environment, Game Design, Software Documentation, UI Components, Programming Principles, Software Architecture, Application Development

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    210 reviews

    Intermediate Ā· Specialization Ā· 3 - 6 Months

  • Status: Preview
    Preview
    Y

    Yonsei University

    The Korean Economic Development

    Skills you'll gain: Crisis Management, Economic Development, Economics, Export Control, International Finance, Financial Systems, Socioeconomics, International Relations, Public Policies, Policty Analysis, Research, and Development, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    416 reviews

    Mixed Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Software, Programming, and Databases

    Skills you'll gain: Generative AI, Cloud Computing Architecture, Artificial Intelligence, Data Strategy, Data-Driven Decision-Making, Computer Programming

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    403 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dell

    Develop with Dell: IT Sales

    Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Sales, Customer Insights, Sales Prospecting, Interviewing Skills, Outside Sales

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    32 reviews

    Beginner Ā· Specialization Ā· 1 - 3 Months

  • Status: Free
    Free
    L

    Ludwig-Maximilians-Universität München (LMU)

    é«˜é˜¶ē«žäŗ‰ē­–ē•„ļ¼ˆäø­ę–‡ē‰ˆļ¼‰

    Skills you'll gain: Mergers & Acquisitions, Business Strategy, Customer Retention, Growth Strategies, Competitive Analysis, E-Commerce, Market Analysis, Consumer Behaviour, Market Share, Regulatory Compliance

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    101 reviews

    Mixed Ā· Course Ā· 1 - 3 Months

Customer Experience learners also search

User Experience
Beginner User Experience
User Experience Projects
Advanced User Experience
UX Design
UI
Beginner UX Design
Information Design
1…163164165…471

In summary, here are 10 of our most popular customer experience courses

  • Introduction to MongoDB:Ā MongoDB Inc.
  • Arte 3D y animación en videojuegos:Ā Universitat Autònoma de Barcelona
  • Power BI & Power Virtual Agents:Ā Microsoft
  • Digital Marketing Trends:Ā Coursera Instructor Network
  • GetVirtual: How to Launch Your Online Business:Ā University of California, Santa Cruz
  • Evaluación del Aprendizaje en Escenarios ClĆ­nicos:Ā Tecnológico de Monterrey
  • El plan de marketing:Ā IE Business School
  • C++ Programming for Unreal Game Development:Ā University of Colorado System
  • The Korean Economic Development:Ā Yonsei University
  • Introduction to Software, Programming, and Databases :Ā IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
Ā© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok