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Results for "company, product, and service knowledge"
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Technical Product Management, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Database Development, Process Development, No-Code Development, Standard Operating Procedure, Business Process, Workflow Management, Microsoft 365, Process Flow Diagrams
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
- Status: Free Trial
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Information and Event Management (SIEM), Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Application Security, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Application Deployment, Platform As A Service (PaaS), Automation, Cloud Applications, Salesforce, ServiceNow
Skills you'll gain: LLM Application, Semantic Web, Large Language Modeling, Prompt Engineering, Graph Theory, Generative AI, Query Languages, Artificial Intelligence, Systems Integration, Data Visualization Software, Unstructured Data, Development Environment
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Google Gemini, AI Product Strategy, Workflow Management, ChatGPT, Market Opportunities, Scalability, Product Management, Generative AI, Sustainable Development, Data Ethics, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Data Ethics, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, Financial Modeling, Cost Accounting, Product Strategy, Product Development, New Product Development, Business Strategies, Value Propositions, Presentations, Business Metrics, Customer Acquisition Management, Fundraising
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, HTML and CSS, UI Components, Web Content, Web Design and Development, Content Management
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Platform Product Revival: University of Maryland, College Park
- Create Model-driven Power App for Rental Company: Coursera Project Network
- CVS Health Retail Customer Service: CVS Health
- Managing Incident Response, IAM, and AWS Service Security: Packt
- Platform Product Development: University of Maryland, College Park
- AI Enhancement with Knowledge Graphs - Mastering RAG Systems: Packt
- GenAI for Customer Service Teams: Coursera Instructor Network
- AI Innovation & Product Strategy: Starweaver
- AI Product & Process Excellence: Starweaver
- Implementing Cisco Quality of Service: Cisco Learning and Certifications