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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Programming for Python Data Science: Principles to Practice

    Skills you'll gain: Matplotlib, Pandas (Python Package), NumPy, Data Visualization, Data Cleansing, Data Structures, Scientific Visualization, Data Visualization Software, Predictive Analytics, Debugging, Data Manipulation, Object Oriented Programming (OOP), Regression Analysis, Python Programming, Data Science, Algorithms, Simulations, Microsoft Visual Studio, Predictive Modeling, Data Analysis

    3.9
    Rating, 3.9 out of 5 stars
    ·
    84 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure SQL

    Skills you'll gain: Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, Cloud Services, PostgreSQL, Data Storage Technologies, Data Security, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Deep Learning and Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Generative Model Architectures, Deep Learning, Unsupervised Learning, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning Algorithms, Machine Learning, Artificial Intelligence, Computer Vision, Applied Machine Learning, Dimensionality Reduction, Natural Language Processing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    264 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Sales Teams

    Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making

    4.1
    Rating, 4.1 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Discovery and Low-Fidelity Design with Figma

    Skills you'll gain: User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Usability, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Conceptual Design, Collaborative Software, User Flows, Persona Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Self Awareness and the Effective Leader

    Skills you'll gain: Creative Problem-Solving, Prioritization, Stress Management, Time Management, Self-Awareness, Leadership Development, Leadership, Personal Development, Goal Setting, Relationship Building, Emotional Intelligence, Resilience, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    677 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Pharmacy Technician Essentials

    Skills you'll gain: Pharmacy Experience, Pharmacology, Pharmacist Assistance, Pharmacy Information System, Pharmacy Operations, Medical Prescription, Pharmacy, Medication Dispensation, Drug Development, Medication Administration, Pharmaceutical Terminology, Medical Terminology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    74 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    NLP: Twitter Sentiment Analysis

    Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Processing, Statistical Modeling, Data Transformation, Data Analysis, Python Programming, Applied Machine Learning, Supervised Learning, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    369 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    O

    Olay

    Cosmetic Formulation Science

    Skills you'll gain: Laboratory Experience, Laboratory Equipment, Laboratory Procedures, Laboratory Testing, Chemistry, Safety Standards, Analytical Chemistry, Safety Assurance, Materials science, Product Testing, Personal protective equipment, Record Keeping, Product Development, Systems Of Measurement, Innovation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    111 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Polytechnique

    Density Functional Theory

    Skills you'll gain: Materials science, Differential Equations, Numerical Analysis, Applied Mathematics, Chemistry, Physics, Calculus

    4.9
    Rating, 4.9 out of 5 stars
    ·
    243 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Data-Driven Decisions with Power BI

    Skills you'll gain: Power BI, Data Import/Export, Business Intelligence, Data Transformation, Microsoft Power Platform, Data Visualization, Dashboard, Data Visualization Software, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Microsoft Teams, Business Analytics, Data Analysis, Management Reporting, Microsoft 365, Data Modeling, Microsoft Office, Data Science

    4.3
    Rating, 4.3 out of 5 stars
    ·
    265 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    How to create a Jira SCRUM project

    Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    473 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Programming for Python Data Science: Principles to Practice: Duke University
  • Microsoft Azure SQL: Microsoft
  • Deep Learning and Reinforcement Learning: IBM
  • GenAI for Sales Teams: Coursera Instructor Network
  • Discovery and Low-Fidelity Design with Figma: Coursera
  • Self Awareness and the Effective Leader: Rice University
  • Pharmacy Technician Essentials: MedCerts
  • NLP: Twitter Sentiment Analysis: Coursera Project Network
  • Cosmetic Formulation Science: Olay
  • Density Functional Theory: École Polytechnique

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  • Google Cybersecurity Certificate
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  • IBM Data Analyst Certificate
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