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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create Your UX portfolio with Crevado

    Skills you'll gain: User Experience Design, Editing, Content Creation, Writing, Content Management Systems

    3.9
    Rating, 3.9 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Self Awareness and the Effective Leader

    Skills you'll gain: Creative Problem-Solving, Prioritization, Stress Management, Time Management, Self-Awareness, Leadership Development, Leadership, Personal Development, Goal Setting, Relationship Building, Emotional Intelligence, Resilience, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    677 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Additive Manufacturing

    Skills you'll gain: Manufacturing Processes, Schematic Diagrams, Engineering Design Process, Computer-Aided Design, Production Process, 3D Assets, Materials science, Design Strategies, Prototyping, Mechanical Engineering, Process Engineering, 3D Modeling, Manufacturing Operations, Design, Equipment Design, Experimentation, Laboratory Experience, Manufacturing and Production, Systems Of Measurement, Process Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    189 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    User Interface in Game Design

    Skills you'll gain: Unreal Engine, User Interface (UI), User Interface (UI) Design, UI Components, Game Design, Video Game Development, Software Design, User Experience, Usability, Programming Principles, Mockups, Prototyping

    3.6
    Rating, 3.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Django Application Development with SQL and Databases

    Skills you'll gain: Django (Web Framework), Object-Relational Mapping, SQL, Bootstrap (Front-End Framework), Relational Databases, Database Management, Database Design, Full-Stack Web Development, Databases, Cloud Applications, Web Applications, Application Deployment, Authentications, UI Components, Model View Controller, Application Development, Authorization (Computing), Responsive Web Design, Content Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    335 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create Interactive Dashboards with Streamlit and Python

    Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Science, Data Analysis, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    397 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    IIT Bombay

    Introduction to Tech Entrepreneurship

    Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, Product Development, Business Modeling, Presentations, Entrepreneurship, Communication, Persona Development, Customer Analysis, Financial Statements, Innovation, Business Strategy, Technical Management, Market Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Curiosity: A Necessary Ingredient for Successful Innovation

    Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Glasgow

    MBA Essentials

    Skills you'll gain: Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Marketing, Financial Data, Innovation, Corporate Sustainability, Accounting, Business Modeling, Change Management, Business Economics, Project Management, Business Strategies, Global Marketing, B2B Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    223 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Build Your First React Website

    Skills you'll gain: React.js, Debugging, Front-End Web Development, Web Development, JavaScript Frameworks, HTML and CSS, UI Components, Javascript, Cascading Style Sheets (CSS)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    411 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Concurrent Programming in Java

    Skills you'll gain: Java Programming, Java, Data Structures, System Programming, Programming Principles, Debugging, Algorithms

    4.5
    Rating, 4.5 out of 5 stars
    ·
    663 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Conversational Selling Playbook for SDRs: Salesforce
  • Create Your UX portfolio with Crevado: Coursera Project Network
  • Self Awareness and the Effective Leader: Rice University
  • Additive Manufacturing: Arizona State University
  • User Interface in Game Design: Epic Games
  • Django Application Development with SQL and Databases: IBM
  • Create Interactive Dashboards with Streamlit and Python: Coursera Project Network
  • Introduction to Tech Entrepreneurship: IIT Bombay
  • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University
  • MBA Essentials: University of Glasgow

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