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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free
    Free
    D

    DeepLearning.AI

    Multi AI Agent Systems with crewAI

    Skills you'll gain: Generative AI Agents, Artificial Intelligence, LLM Application, Agentic systems, Business Process Automation, Automation, Tool Calling, Debugging, Prompt Engineering, Coordination, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    259 reviews

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Overview of Data Visualization

    Skills you'll gain: Data Visualization, Data Literacy, Data Presentation, Google Sheets, Data Compilation, Data Visualization Software, Graphing, Spreadsheet Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    429 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Chemical Hazards and Process Safety

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Occupational Hygiene, Hazard Communication (HazCom), Safety Assurance, Process Control, Occupational Health, Safety Training, Risk Management, Environment Health And Safety, Accident Prevention, Risk Analysis, Incident Management, Safety Standards, Failure Analysis, Risk Mitigation, Personal protective equipment, Risk Management Framework, Engineering Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    241 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    AI in Healthcare Capstone

    Skills you'll gain: Health Informatics, Clinical Data Management, Healthcare Ethics, Responsible AI, Data Collection, Applied Machine Learning, Application Deployment, Health Care Procedure and Regulation, Data Ethics, Machine Learning, Patient-centered Care, Artificial Intelligence, Healthcare Industry Knowledge, Performance Tuning, Feature Engineering, Risk Modeling, Data Validation, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    286 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    World Design for Video Games

    Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Art History, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    819 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis, Business Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    303 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cisco CCNA 200-301: The Complete Guide to Getting Certified

    Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Routers, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Introduction to Applied Business Analytics

    Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    300 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Understanding Basic SQL Syntax

    Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    324 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Product Design and UX/UI Fundamentals

    Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Tableau Data Analyst Certification Preparation

    Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Presentation, Data Analysis Expressions (DAX), Transact-SQL, Data Quality, Data Transformation, Data Sharing, Data Integration, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Advanced · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Multi AI Agent Systems with crewAI: DeepLearning.AI
  • Overview of Data Visualization: Coursera Project Network
  • Chemical Hazards and Process Safety: University of California, Davis
  • AI in Healthcare Capstone: Stanford University
  • World Design for Video Games: California Institute of the Arts
  • Certified Business Analysis Professional™ (CBAP®): Starweaver
  • Cisco CCNA 200-301: The Complete Guide to Getting Certified: Packt
  • Introduction to Applied Business Analytics: University of Illinois Urbana-Champaign
  • Understanding Basic SQL Syntax : Coursera Project Network
  • Logging and Monitoring in Google Cloud: Google Cloud

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