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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Research Report: Delivering Insights

    Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    181 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sapienza University of Rome

    Recovering the Humankind's Past and Saving the Universal Heritage

    Skills you'll gain: Ancient History, 3D Modeling, Public History, Scientific Methods, Data Sharing, Anthropology, Investigation, Cultural Diversity, Case Studies, Art History, Research, Data Management, Data Collection

    4.4
    Rating, 4.4 out of 5 stars
    ·
    306 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Marketing Strategy for Entrepreneurs

    Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    156 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Preparation for Job Interviews

    Skills you'll gain: Interviewing Skills, Recruitment, Oral Expression, Follow Through, Communication, Business Writing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    877 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Database Design and Operational Business Intelligence

    Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart

    4.5
    Rating, 4.5 out of 5 stars
    ·
    237 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Fundamentals and Setup

    Skills you'll gain: Salesforce, Workflow Management, Customer Relationship Management, Object-Relational Mapping, Business Process Automation, User Accounts, System Configuration, Business Reporting, Data Management, Data Validation, Cloud Computing, Administration, Role-Based Access Control (RBAC), Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Infectious Disease Modelling

    Skills you'll gain: Epidemiology, Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Infectious Diseases, Public Health, R Programming, Differential Equations, Data Modeling, Statistical Methods, Probability & Statistics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    296 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Spreadsheet Applications: Excel

    Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Microsoft 365, Data Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    156 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Concrete Multi Storey Building - System Design

    Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Building Design, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Analysis, Estimation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Advanced · Specialization · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Digital Marketing Strategy with Goldman Sachs 10,000 Women

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Paid media, Digital Media Strategy, Online Advertising, Campaign Management, Search Engine Marketing, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media, Content Marketing, Marketing Design, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    844 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    239 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Informative Presentations with Google Slides

    Skills you'll gain: Presentations, Google Sheets, Google Workspace, Productivity Software, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    614 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Research Report: Delivering Insights: University of California, Davis
  • Recovering the Humankind's Past and Saving the Universal Heritage: Sapienza University of Rome
  • Marketing Strategy for Entrepreneurs: EIT Digital
  • Preparation for Job Interviews: Coursera Project Network
  • Database Design and Operational Business Intelligence: University of California, Irvine
  • Salesforce Fundamentals and Setup: LearnKartS
  • Infectious Disease Modelling: Imperial College London
  • Get Started with Spreadsheet Applications: Excel: SkillUp
  • Concrete Multi Storey Building - System Design: L&T EduTech
  • Digital Marketing Strategy with Goldman Sachs 10,000 Women: Goldman Sachs

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Certificates & Programs

  • Google Cybersecurity Certificate
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