• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Experience

Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Experience Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Data Science in Stratified Healthcare and Precision Medicine

    Skills you'll gain: Precision Medicine, Bioinformatics, Biomedical Technology, Image Analysis, Process Driven Development, Medical Imaging, Big Data, Health Informatics, Data Science, Statistical Modeling, Machine Learning, Natural Language Processing, Probability & Statistics, Data Analysis, Text Mining, Molecular Biology, Network Analysis, Graph Theory, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    334 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Python for Data Analysis: Pandas & NumPy

    Skills you'll gain: Pandas (Python Package), NumPy, Data Analysis, Data Science, Python Programming, Data Structures, Exploratory Data Analysis, Data Manipulation, Computer Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    364 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Meta

    Ingeniero en base de datos de Meta

    Skills you'll gain: MySQL, MySQL Workbench, Database Management, Relational Databases, Data Modeling, SQL, Database Design, Version Control, Data Warehousing, Database Management Systems, Database Theory, Unix Commands, Extract, Transform, Load, Databases, Git (Version Control System), GitHub, Database Administration, Django (Web Framework), Algorithms, Test Driven Development (TDD)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    379 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Everyday Excel, Part 2

    Skills you'll gain: Regression Analysis, Microsoft Excel, Excel Formulas, Financial Analysis, Predictive Modeling, Data Management, Spreadsheet Software, Financial Modeling, Business Mathematics, Data Analysis, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    566 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Blueprint to Brilliance Through Interior Design

    Skills you'll gain: Architectural Design, Design, Design Strategies, Research and Design, Design Elements And Principles, Innovation, Creativity, Systems Of Measurement, Aesthetics, Spatial Analysis, Project Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    147 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure Machine Learning

    Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Automation, Supervised Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    269 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    ChatGPT for Beginners: SciFi Writing with Dall-e

    Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Storytelling, Writing, Creativity, Responsible AI, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    506 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Real Estate Property Management

    Skills you'll gain: Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Property Maintenance, Operational Efficiency, Innovation, Risk Management, Technology Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    137 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The State University of New York

    How to Get Skilled: Introduction to Individual Skills Management (Project-Centered Course)

    Skills you'll gain: Benchmarking, Professional Development, Smart Goals, Planning, Performance Analysis, Job Analysis, Human Capital, Organizational Skills, Personal Development, Dashboard, Microsoft Excel, Goal Setting, Business Strategy, Writing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    226 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Working as a Scrum Master

    Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    82 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Introduction to Image Processing

    Skills you'll gain: Image Analysis, Image Quality, Matlab, Computer Vision, Spatial Data Analysis, Data Processing, Water Sustainability, Data Manipulation, Exploratory Data Analysis, Histogram, Quantitative Research, Analysis, Data Import/Export, Metadata Management, Algorithms

    4.8
    Rating, 4.8 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Experience learners also search

User Experience
Beginner User Experience
User Experience Projects
Advanced User Experience
UX Design
UI
Beginner UX Design
Information Design
1…145146147…470

In summary, here are 10 of our most popular customer experience courses

  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Data Science in Stratified Healthcare and Precision Medicine: The University of Edinburgh
  • Python for Data Analysis: Pandas & NumPy: Coursera Project Network
  • Ingeniero en base de datos de Meta: Meta
  • Everyday Excel, Part 2: University of Colorado Boulder
  • Blueprint to Brilliance Through Interior Design: Coursera Instructor Network
  • Microsoft Azure Machine Learning: Microsoft
  • ChatGPT for Beginners: SciFi Writing with Dall-e: Coursera Project Network
  • Real Estate Property Management: Coursera Instructor Network
  • How to Get Skilled: Introduction to Individual Skills Management (Project-Centered Course): The State University of New York

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok