User Feedback

User Feedback is a critical aspect of improving products, services, or experiences based on insights gathered directly from the end-users. Coursera's User Feedback catalogue teaches you about effective methods for collecting, analyzing, and acting upon user feedback. You'll learn how to design and conduct user surveys, interviews, user testing sessions, and how to effectively analyze this feedback to drive improvements. Additionally, you will be equipped with the skills to communicate these insights compellingly within your organization, to ensure user feedback is at the heart of business decision-making and product development.