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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Engineering Practices for Building Quality Software

      Skills you'll gain: Software Design Patterns, Software Design, Engineering Software, Software Quality Assurance, Software Engineering, Program Development, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Development Environment, Code Review, Application Deployment, Test Tools, Continuous Deployment, Quality Assurance, Software Testing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      449 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Discovery and Low-Fidelity Design with Figma

      Skills you'll gain: User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Usability, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Conceptual Design, Collaborative Software, User Flows, Persona Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Deep Learning and Reinforcement Learning

      Skills you'll gain: Reinforcement Learning, Generative Model Architectures, Deep Learning, Unsupervised Learning, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning Algorithms, Machine Learning, Artificial Intelligence, Computer Vision, Applied Machine Learning, Dimensionality Reduction, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      264 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Requirements Writing

      Skills you'll gain: Concision, Technical Writing, Requirements Management, Requirements Analysis, Business Requirements, Functional Requirement, Writing, User Requirements Documents, System Requirements, Product Requirements, Proofreading, Editing, Grammar, Style Guides, Verification And Validation, Systems Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      349 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Biology Everywhere

      Skills you'll gain: Molecular Biology, Biochemistry, Human Development, Biology, Environment, Chemistry, Cell Biology, Environmental Issue, Child Development, Environmental Science, Life Sciences, Environmental Resource Management, Music, Biotechnology, General Science and Research, Decision Making, Natural Resource Management, Oncology, Liberal Arts, Sustainable Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      367 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Machine Learning Pipelines with Azure ML Studio

      Skills you'll gain: Applied Machine Learning, Classification And Regression Tree (CART), Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Feature Engineering, Data Pipelines, Data Science, Data Analysis, Data Processing, Application Deployment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      813 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • I

      Instituto Tecnológico de Aeronáutica

      Princípios de Desenvolvimento Ágil de Software

      Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Unified Modeling Language, Software Development Methodologies, Software Engineering, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      221 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Real Estate Property Management

      Skills you'll gain: Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Property Maintenance, Operational Efficiency, Innovation, Risk Management, Technology Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      136 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering and Fine-Tuning Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      86 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Machine Learning for Marketers

      Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Personalized Service, Machine Learning, Regression Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo construir mi modelo de negocio?

      Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Process Modeling, Performance Metric, Business Strategy, Market Opportunities, User Feedback, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      432 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Cape Town

      Educating Deaf Children: Becoming an Empowered Teacher

      Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Child Development, Teaching, Differentiated Instruction, Parent Communication, Advocacy, Non-Verbal Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      415 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…141142143…465

    In summary, here are 10 of our most popular customer experience courses

    • Engineering Practices for Building Quality Software: University of Minnesota
    • Discovery and Low-Fidelity Design with Figma: Coursera
    • Deep Learning and Reinforcement Learning: IBM
    • Requirements Writing: UNSW Sydney (The University of New South Wales)
    • Biology Everywhere: University of Colorado Boulder
    • Machine Learning Pipelines with Azure ML Studio: Coursera Project Network
    • Princípios de Desenvolvimento Ágil de Software: Instituto Tecnológico de Aeronáutica
    • Real Estate Property Management: Coursera Instructor Network
    • Generative AI Engineering and Fine-Tuning Transformers: IBM
    • Machine Learning for Marketers: University of Colorado System

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