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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    From Zero to Hero - Digital Product Development From Scratch

    Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, Human Centered Design, Design Thinking, User Research, Agile Product Development, Amazon Web Services, New Product Development, Generative AI, Innovation, Machine Learning, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Minnesota

    Desarrollo de software Agile

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Proceso de gestión de marca estratégico

    Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Strategic Communication, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IBM

    DataOps Methodology

    Skills you'll gain: Data Governance, Data Strategy, Data Management, Data Modeling, Data Quality, Data Literacy, Data Integration, Metadata Management, Data Transformation, Data-Driven Decision-Making, Taxonomy, Business Priorities, Data Pipelines, Sprint Retrospectives, Process Improvement, Sprint Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Learn About JSON with JavaScript

    Skills you'll gain: JSON, NoSQL, Cloud API, Javascript, Data Store, Data Import/Export, Cloud Computing, Software Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    National Taiwan University

    商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1))

    Skills you'll gain: Competitive Analysis, Strategic Decision-Making, Business Strategy, Supply Chain Management, Business Research, Strategic Thinking, Franchising, Game Theory, Inventory Management System, Market Dynamics, Business Modeling, Business Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Insights of Power BI

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Visualization, Data Transformation, Data Cleansing, Business Intelligence, Data Storytelling, Interactive Data Visualization, Dashboard, Data Analysis, Business Reporting, Microsoft Excel, Key Performance Indicators (KPIs)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Rochester

    The Power of Markets III: Input Markets and Promoting Efficiency

    Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Elastic Cloud Infrastructure: Scaling and Automation dalam bahasa Indonesia

    Skills you'll gain: Cloud Infrastructure, Terraform, Cloud Computing Architecture, Managed Services, Cloud Solutions, Infrastructure as Code (IaC), Cloud Services, Load Balancing, Virtual Machines, Virtual Private Networks (VPN), General Networking, Network Security, Scalability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    226 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Access an EC2 instance shell from the AWS console

    Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Application Deployment, Virtual Machines, Web Applications, Public Cloud, Linux Servers, Apache, Remote Access Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    D

    DeepLearning.AI

    AI Agentic Design Patterns with AutoGen

    Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Generative AI, Large Language Modeling, Artificial Intelligence, Tool Calling, Prompt Engineering, Software Design Patterns

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Deploy a website with Azure Virtual Machines

    Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Development, Infrastructure As A Service (IaaS), Ubuntu, Application Deployment, Linux, Web Applications, Node.JS, MongoDB

    4.5
    Rating, 4.5 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

Customer Service learners also search

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In summary, here are 10 of our most popular customer service courses

  • From Zero to Hero - Digital Product Development From Scratch: Technical University of Munich (TUM)
  • Desarrollo de software Agile: University of Minnesota
  • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
  • DataOps Methodology : IBM
  • Learn About JSON with JavaScript: Coursera Project Network
  • 商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1)): National Taiwan University
  • Insights of Power BI: Fractal Analytics
  • The Power of Markets III: Input Markets and Promoting Efficiency: University of Rochester
  • Elastic Cloud Infrastructure: Scaling and Automation dalam bahasa Indonesia: Google Cloud
  • Access an EC2 instance shell from the AWS console: Coursera Project Network

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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