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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Supporting Families and Caregivers

    Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Georgia Institute of Technology

    Software Defined Networking

    Skills you'll gain: Software-Defined Networking, Network Performance Management, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Network Switches, Network Routing, Microsoft Azure, Test Tools, Debugging, Scalability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    46 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Sensory Science

    Skills you'll gain: Food Quality Assurance And Control, Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Science and Research, Human Factors, Nutrition and Diet, Scientific Methods, Research, Acceptance Testing, Analytical Testing, Biology, Product Development, Chemistry, Medical Science and Research, Physiology, Neurology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Power App for Adding Records to SharePoint List

    Skills you'll gain: Document Management, Microsoft Power Platform, Data Entry, Excel Formulas, Microsoft 365, Database Application, No-Code Development, Application Development

    4.2
    Rating, 4.2 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    A Manager's Guide to Modern Hiring by AIRS®

    Skills you'll gain: Diversity Training, Workplace inclusivity, Talent Recruitment, Diversity Programs, New Hire Orientations, Process Improvement, Relationship Building, Human Resources, Brand Awareness, Talent Management, Consultative Approaches, Customer experience strategy (CX), Collaboration, Personalized Service, Teamwork, Leadership and Management, Time Management, Decision Making, Communication, Critical Thinking

    4.3
    Rating, 4.3 out of 5 stars
    ·
    42 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Program Management and the Art of Communication

    Skills you'll gain: Data Storytelling, Strategic Communication, Stakeholder Engagement, Persuasive Communication, Communication Planning, Growth Mindedness, Emotional Intelligence, Conflict Management, Storytelling, Target Audience, Cultural Diversity, Information Management, Stakeholder Management, Team Management, Social Skills, Communication Strategies, User Story, Influencing, Communication, Virtual Teams

    4.6
    Rating, 4.6 out of 5 stars
    ·
    37 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Enterprise Database Migration

    Skills you'll gain: Database Architecture and Administration, Cloud Computing Architecture, Oracle Databases, Data Migration, Data Architecture, Microsoft SQL Servers, Google Cloud Platform, Cloud Computing, Databases, Database Design, Virtual Private Networks (VPN), Enterprise Application Management, Virtual Machines

    4.4
    Rating, 4.4 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Digital Technology in Manufacturing

    Skills you'll gain: Product Lifecycle Management, Embedded Systems, Embedded Software, Manufacturing and Production, Manufacturing Processes, Robotic Process Automation, Control Systems, Computer-Aided Design, Programmable Logic Controllers, Automation, Internet Of Things, Production Process, Cyber Engineering, Digital Transformation, Engineering Analysis, C (Programming Language), Computer Engineering, Enterprise Resource Planning, Industrial Engineering, Geometric Dimensioning And Tolerancing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep MLS-C01: AWS Certified Specialty Machine Learning

    Skills you'll gain: AWS Kinesis, AWS SageMaker, Machine Learning Algorithms, Data Collection, Amazon Redshift, MLOps (Machine Learning Operations), Image Analysis, Reinforcement Learning, Amazon Web Services, Scalability, Forecasting, Feature Engineering, Algorithms, Machine Learning, Technical Design, Data Analysis, Real Time Data, Predictive Modeling, Applied Machine Learning, Data Modeling

    3.9
    Rating, 3.9 out of 5 stars
    ·
    38 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Wrangling with Python

    Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Statistical Visualization, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data Transformation, Data Processing, Data Cleansing, Data Presentation, Plot (Graphics), Data Visualization Software, Statistical Analysis, Seaborn, NumPy, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Network Engineer: AZ-700 Exam Prep & Certification

    Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Network Performance Management, Network Support, Network Infrastructure, Scalability, Cloud Infrastructure, Computer Networking, Firewall, Network Administration, Virtual Private Networks (VPN), Software-Defined Networking, Performance Tuning, Wide Area Networks, Network Routing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    124 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Essential Cloud Infrastructure: Core Services em Português Brasileiro

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Data Storage Technologies, Authorization (Computing), Database Administration, Cloud Storage, Security Management, System Monitoring, Encryption, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    147 reviews

    Intermediate · Course · 1 - 3 Months

Customer Service learners also search

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In summary, here are 10 of our most popular customer service courses

  • Supporting Families and Caregivers: Stanford University
  • Software Defined Networking: Georgia Institute of Technology
  • Introduction to Sensory Science: University of California, Davis
  • Create Power App for Adding Records to SharePoint List: Coursera Project Network
  • A Manager's Guide to Modern Hiring by AIRS®: Automatic Data Processing, Inc. (ADP)
  • Program Management and the Art of Communication: University of Maryland, College Park
  • Enterprise Database Migration: Google Cloud
  • Digital Technology in Manufacturing: L&T EduTech
  • Exam Prep MLS-C01: AWS Certified Specialty Machine Learning: Whizlabs
  • Data Wrangling with Python: University of Colorado Boulder

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

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Math and Logic
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