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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Organization and Analysis

      Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gestión de redes sociales

      Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Creation, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Instagram, Content Management, Social Media Strategy, Facebook, Brand Management, Brand Awareness, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      737 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Making Your First Virtual Reality Game

      Skills you'll gain: Virtual Reality, Video Game Development, Augmented and Virtual Reality (AR/VR), Game Design, Prototyping, Virtual Environment, Storyboarding, Ideation, Usability Testing, Computer Graphics, Interaction Design, User Experience Design, Data Ethics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Bayesian Statistics: Techniques and Models

      Skills you'll gain: Bayesian Statistics, Statistical Modeling, Markov Model, Statistical Analysis, Regression Analysis, R Programming, Simulations, Statistical Inference, Data Analysis, Probability, Probability Distribution

      4.8
      Rating, 4.8 out of 5 stars
      ·
      495 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy in Practice

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Strategic Marketing, Presentations, Consumer Behaviour, Cost Accounting, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Microsoft PowerPoint, Value Propositions, Case Studies, Market Share, B2B Sales

      4.7
      Rating, 4.7 out of 5 stars
      ·
      168 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Washington

      Programming Languages, Part B

      Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Software Architecture, Computer Programming, Functional Design, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      785 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Penetration Testing, Threat Hunting, and Cryptography

      Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Cybersecurity, Vulnerability Scanning, Open Web Application Security Project (OWASP), Vulnerability Assessments, Exploitation techniques, Test Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Business Planning, Customer experience improvement, Project Performance, Solution Design, Risk Management, Project Implementation, Communication Strategies, Stakeholder Communications, Business Strategy, User Experience, Team Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Responsible AI, Social Media Management, Social Media Content, Social Media Marketing, Social Media, Google Ads, Digital Marketing, Email Marketing, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Strategy, Digital Media Strategy, Social Media Campaigns, Paid media, Pay Per Click Advertising, Customer Retention, Search Engine Optimization, Presentations, Generative AI

      4.7
      Rating, 4.7 out of 5 stars
      ·
      64 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      OpenAI ChatGPT: Enterprise Solutions Unleashed

      Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Safety in the Utility Industry

      Skills you'll gain: Personal protective equipment, Environmental Regulations, Safety Training, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Energy and Utilities, Safety Standards, Hazard Communication (HazCom), Safety and Security, Fire And Life Safety, Regulatory Compliance, First Aid, Emergency Response

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security Best Practices in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      350 reviews

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

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    1…136137138…465

    In summary, here are 10 of our most popular customer experience courses

    • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
    • Gestión de redes sociales: Meta
    • Making Your First Virtual Reality Game: University of London
    • Bayesian Statistics: Techniques and Models: University of California, Santa Cruz
    • Pricing Strategy in Practice: University of Virginia
    • Programming Languages, Part B: University of Washington
    • Penetration Testing, Threat Hunting, and Cryptography: IBM
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • IBM Digital Marketing and Growth Hacking: IBM
    • OpenAI ChatGPT: Enterprise Solutions Unleashed: Coursera Instructor Network

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