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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Organizational Behavior: How to Manage People

      Skills you'll gain: Leadership Development, Intercultural Competence, Conflict Management, Leadership, Industrial and Organizational Psychology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Leverage Data Science for a More Agile Supply Chain

      Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Inventory and Warehousing, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      488 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Storytelling in Branding and Content Marketing

      Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Game Design, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      339 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business - A Leaders' Handbook

      Skills you'll gain: Generative AI, Generative Model Architectures, AI Product Strategy, Business Leadership, Responsible AI, Strategic Leadership, Key Performance Indicators (KPIs), Business Marketing, Business Strategy, Customer experience improvement, Corporate Strategy, Data Ethics, Customer Engagement, Governance

      4.3
      Rating, 4.3 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Telecommuting, Stakeholder Communications, Customer Communications Management, Employee Retention, Diversity and Inclusion

      4.6
      Rating, 4.6 out of 5 stars
      ·
      119 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Ethical Hacking Essentials (EHE)

      Skills you'll gain: Penetration Testing, Threat Modeling, Cloud Security, Vulnerability Assessments, Network Security, Threat Detection, Security Awareness, Cybersecurity, Cloud Computing, Intrusion Detection and Prevention, Cyber Attacks, Application Security, Web Applications, Mobile Security, Internet Of Things, Authentications, Encryption, Wireless Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      571 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Essentials

      Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security Awareness Training, Authentications, Authorization (Computing), Application Security, Security Controls, Personally Identifiable Information, Security Awareness, Identity and Access Management, Information Privacy, Cryptography, Malware Protection, Hardening, Encryption, Vulnerability Assessments, Multi-Factor Authentication, Data Integrity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft PowerPoint

      Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Collaborative Software, Microsoft Windows, Editing, Data Visualization, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Getting Started in Google Analytics

      Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Marketing Analytics, Dashboard, User Accounts

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos da Gestão do Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Business Analysis, Interpersonal Communications, Business Transformation, Business Solutions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      O

      Olay

      Cosmetic Product Development

      Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Customer Analysis, Production Process, Sustainable Design, Product Testing, Manufacturing Processes, Product Quality (QA/QC), Consumer Behaviour, Market Research, Innovation, Chemistry, Regulatory Compliance, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International B2B (Business to Business) Marketing

      Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Marketing Channel, Customer Engagement, Promotional Strategies, Marketing Strategies, Business Strategies, Product Marketing, Value Propositions, Innovation, Marketing Communications, Interviewing Skills, Case Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      596 reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Organizational Behavior: How to Manage People: IESE Business School
    • Leverage Data Science for a More Agile Supply Chain: University of California, Irvine
    • Storytelling in Branding and Content Marketing : IE Business School
    • Generative AI for Business - A Leaders' Handbook: Fractal Analytics
    • Corporate Communications: University of California, Irvine
    • Ethical Hacking Essentials (EHE): EC-Council
    • Introduction to Cybersecurity Essentials: IBM
    • Work Smarter with Microsoft PowerPoint: Microsoft
    • Getting Started in Google Analytics: Coursera Project Network
    • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração

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    Certificates & Programs

    • Google Cybersecurity Certificate
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